(USA) Staff, Technology Operations

Walmart • Bentonville, AR

3d • Onsite

About The Position

The (USA) Staff, Technology Operations role is responsible for managing and overseeing technology programs with a focus on financial management, risk assessment, and operational efficiency. This position leads cross-functional coordination to ensure timely delivery and alignment with business objectives while influencing stakeholders through clear communication and strategic insights. The role requires expertise in program planning, monitoring, and control, alongside a strong understanding of technology landscapes to drive impactful solutions. The successful candidate will support continuous improvement, foster collaboration, and contribute to achieving organizational goals through effective program execution. About the team: The Strategy & Tech Operations team leads the execution of critical business initiatives by integrating technology with operational strategies. This team manages program budgets, monitors progress, and ensures alignment with organizational objectives. Collaborating across functions, they influence stakeholders and implement process improvements to boost efficiency. With expertise in financial management, change management, and technology trends, the team supports large-scale programs and delivers measurable business value. Their adaptability and strong communication skills enable them to navigate complex challenges and build productive partnerships, contributing significantly to the company’s ongoing success and innovation.

Requirements

• Proven expertise in program management, including budgeting, estimation, monitoring, and risk mitigation for small to medium complexity projects.
• Strong financial management skills with experience in budget creation, tracking, and ROI projection.
• Ability to lead cross-functional coordination and stakeholder engagement to ensure program alignment and delivery.
• Proficient in business operations, KPI assessment, and applying organizational insights to support decision-making.
• Excellent influencing and communication skills to build consensus and convey complex information clearly.
• Understanding of technology landscapes and ability to translate business requirements into strategic initiatives.
• Commitment to continuous improvement, adaptability, and fostering a collaborative team environment.
• Bachelor's degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 4 years’ experience in project management, program management, program operations, or related area.
• 6 years’ experience in project management, program management, program operations, or related area.

Nice To Haves

• Master’s degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 3 years' experience in project management, program management, program operations, or related area.
• Background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly.
• Knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.

Responsibilities

• Manage program budgets by creating, monitoring, and providing inputs for business cases, Annual Operating Plans, and Long Range Plans.
• Assess resource requirements and identify risks to ensure successful completion of projects with small to medium complexity.
• Monitor project progress against milestones, lead cross-functional coordination meetings, and implement corrective actions as needed.
• Communicate key business considerations and support decision-making by analyzing organizational KPIs and financial goals.
• Influence stakeholders through clear, concise communication and build collaborative relationships to drive program success.
• Translate business requirements into strategic initiatives aligned with technology and organizational objectives.

Benefits

• Competitive pay
• Performance-based bonus awards
• Medical coverage
• Vision coverage
• Dental coverage
• 401(k)
• Stock purchase
• Company-paid life insurance
• PTO (including sick leave)
• Parental leave
• Family care leave
• Bereavement
• Jury duty
• Voting leave
• Short-term disability
• Long-term disability
• Company discounts
• Military Leave Pay
• Adoption and surrogacy expense reimbursement
• PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes.
• Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level