(USA) Staff, Technology Operations
About The Position
Join Walmart’s Technology Operations team as a Staff member, leading program management efforts to ensure successful delivery of technology initiatives. The role oversees budgeting, risk assessment, and performance measurement while collaborating with cross-functional teams to align business priorities with technology strategies. It drives process improvements, monitors program health, and influences stakeholders through clear communication and data-driven insights. The work supports complex projects that enhance operational efficiency and contribute to Walmart’s long-term business objectives. The position is part of the Cross Border Solutions team, which helps Walmart customers access global products through their local marketplace and supports sellers expanding internationally. The team leads Seller Experience and Adoption strategy for Cross Border programs, working with Business Development and Account Management to increase seller participation and assortment growth. It collaborates across Product, Technology, Analytics, Finance, Operations, Supply Chain, and international markets to identify opportunities, remove barriers, and build scalable solutions. The role calls for strong program management, stakeholder engagement, and data-driven decision-making. The position is based at the listed primary location in Bellevue, Washington. The posting also lists a salary range for Bentonville, Arkansas.
Requirements
- Bachelor’s degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or a related area, and 4 years of experience in project management, program management, program operations, or a related area; or 6 years of experience in those areas.
- Expertise in program management, including planning, monitoring, and controlling projects of small to medium complexity.
- Financial management skills, including budgeting, cost monitoring, and ROI projection.
- Ability to assess risks and implement mitigation strategies.
- Proficiency in stakeholder management and influencing cross-functional teams.
- Understanding of business operations, KPIs, and performance measurement techniques.
- Ability to translate business requirements into actionable plans aligned with organizational goals.
- Excellent communication skills to explain complex information clearly and build consensus.
- Knowledge of the technology landscape and ability to align initiatives with business strategy.
Nice To Haves
- Master’s degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or a related area, and 3 years of experience in project management, program management, program operations, or a related area.
- Background creating inclusive digital experiences, with knowledge of implementing WCAG 2.2 AA standards, assistive technologies, digital accessibility best practices, and Walmart accessibility standards and guidelines.
Responsibilities
- Manage and monitor program budgets, providing accurate estimation inputs for business cases, Annual Operating Plans, and Long Range Plans.
- Assess resource requirements and identify risks to support successful completion of projects with small to medium complexity.
- Lead cross-functional coordination meetings to review project schedules, health, risks, and dependencies, and take corrective actions as needed.
- Communicate key business considerations and support decision-making through clear, concise reporting and stakeholder engagement.
- Translate business requirements into integrated program plans aligned with organizational strategy and objectives.
- Monitor program progress against milestones, adjusting plans to maintain performance and achieve goals.
- Prioritize seller and assortment opportunities based on business potential, seller needs, and program readiness.
Benefits
- Performance-based bonus awards
- Medical, vision, and dental coverage
- 401(k)
- Stock purchase
- Company-paid life insurance
- Paid time off, including sick leave
- Parental leave
- Family care leave
- Bereavement leave
- Jury duty leave
- Voting leave
- Short-term and long-term disability
- Company discounts
- Military Leave Pay
- Adoption and surrogacy expense reimbursement
- Live Better U paid education benefit, including tuition, books, and fees for eligible programs
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What This Job Offers
Job Type
Full-time
Career Level
Senior
