(USA) Manager, Technology Operations

Walmart • Bentonville, AR

9h

About The Position

Join Walmart as a Manager, Technology Operations, advancing eCommerce product content quality initiatives. The role translates strategic priorities into actionable plans, leads complex cross-functional workstreams, and helps develop standards that improve the customer experience. It embraces AI and emerging technologies to improve work and accelerate impact, while bringing structure to evolving initiatives, proactively managing risks and dependencies, and driving scalable solutions across Walmart eCommerce.

The team develops standards and approaches to define, measure, and improve high-quality product content at scale. It works across the organization to rethink how content is created, evaluated, and improved, with the goal of enabling customers to confidently evaluate products and make purchase decisions through clear, consistent, and useful experiences.

Requirements

• Bachelor's degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or a related area, and 3 years of experience in project management, program management, program operations, or a related area; or 5 years of experience in project management, program management, program operations, or a related area.
• Strong project and program management skills, with experience leading cross-functional initiatives.
• Ability to navigate ambiguity, create structure, and independently drive work forward.
• Strong problem-solving and analytical skills with a focus on outcomes.
• Ability to manage multiple priorities and collaborate effectively across teams.
• Strong judgment, organization, and attention to detail.
• Excellent written and verbal communication and stakeholder management skills.
• Curiosity and a continuous-improvement mindset.
• Forward-looking mindset and enthusiasm for embracing AI and emerging technologies, with willingness to experiment, learn, and find new ways to solve problems.

Nice To Haves

• Master’s degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or a related area.
• Background creating inclusive digital experiences, including knowledge of WCAG 2.2 AA standards, assistive technologies, digital accessibility best practices, and Walmart accessibility standards and guidelines.

Responsibilities

• Explore and apply AI, automation, and emerging technologies to improve work, scale capabilities, and advance content quality.
• Lead complex workstreams that advance eCommerce content quality initiatives.
• Develop and evolve content standards that support high-quality customer experiences.
• Translate strategic priorities into actionable plans and drive work through execution.
• Coordinate across teams to manage priorities, dependencies, risks, and deliverables.
• Use data and insights to identify opportunities and inform recommendations.
• Develop and improve processes that enable programs to scale effectively.
• Build stakeholder relationships and communicate progress, insights, and recommendations to leaders.

Benefits

• Competitive pay
• Performance-based bonus awards
• Medical, vision, and dental coverage
• 401(k)
• Stock purchase
• Company-paid life insurance
• Paid time off, including sick leave
• Parental leave
• Family care leave
• Bereavement leave
• Jury duty leave
• Voting leave
• Short-term and long-term disability
• Company discounts
• Military Leave Pay
• Adoption and surrogacy expense reimbursement
• PTO and/or PPTO for vacation, sick leave, holidays, or other purposes
• Walmart-paid Live Better U education program, including tuition, books, and fees for eligible associates

What This Job Offers

• Job Type: Full-time
• Career Level: Manager