Staff Technical Product Manager

Crunchyroll, LLC•Los Angeles, CA
•$194,700 - $243,400•Hybrid

About The Position

As a Staff Technical Product Manager in Enterprise Technology, you will own the technical product direction and lifecycle for one or more enterprise technology domains. You will work closely with Business teams and Engineering to define system needs, set roadmaps with the teams that own the business processes, and ensure the technology keeps pace with a growing global business. This is a senior individual contributor role with broad influence across complex systems and business processes. You will bring deep domain expertise, technical depth, and product judgment, and help set the standard for Technical Product across Enterprise Technology. You are expected to use AI and automation directly in your work and identify where they can create meaningful value in your domain.

Requirements

  • 15+ years of relevant experience, including significant experience in technical product management, enterprise systems, or technology product ownership.
  • At least 3 years of experience at senior or principal scope.
  • Demonstrated experience owning the roadmap and full lifecycle of complex enterprise systems, including upgrades, vendor changes, and adoption, not only launches.
  • Strong technical fluency across APIs, integrations, data, cloud platforms, and enterprise applications.
  • Ability to write requirements that engineering teams can execute against.
  • Comfort working directly with data and systems, including SQL or equivalent, reading logs, reproducing issues, and diagnosing them.
  • Experience making prioritization and product decisions across multiple stakeholders, dependencies, and competing business needs, while distinguishing what a system must do from how it is built.
  • Demonstrated hands-on use of AI-assisted tools in product work and willingness to incorporate new capabilities into requirements, analysis, documentation, and day-to-day productivity.
  • Experience as the accountable owner and single point of contact for a system and its users, including diagnosing issues to determine whether an engineering change is needed.
  • Ability to influence senior stakeholders and technical teams across a globally distributed organization without relying on formal authority.

Nice To Haves

  • Experience with compliance-sensitive or audit-controlled systems.
  • Experience with large-scale integrations, integration platforms, or data workflows.
  • Experience in media, entertainment, or streaming.
  • Prior experience in engineering, systems analysis, platform administration, or another hands-on technical discipline.

Responsibilities

  • Own one or more enterprise systems end to end, including roadmap, backlog and priorities, requirements, and system health over the full lifecycle.
  • Collaborate with cross-functional business partners to translate operational goals into functional, data, API, and platform requirements that engineering teams can build against.
  • Act as the single accountable owner for how systems behave in production, maintain system knowledge, determine roadmap implications of problems, and identify when changes require Engineering.
  • Maintain first-hand technical depth across systems to analyze data, investigate issues independently, identify recurring operational patterns, and translate diagnostics into roadmap priorities.
  • Understand software partner roadmaps, identify feature needs, handle vendor issues, and align external updates with internal plans.
  • Track usage adoption, platform health metrics, support ticket trends, and core business outcomes to evaluate impact, drive continuous optimization, and justify future roadmap expansion.
  • Use AI and automation in product work and identify opportunities for meaningful value in the domain.

Benefits

  • Salary plus annual performance bonus earning potential.
  • Flexible time off policies.
  • Medical, dental, vision, short-term disability, long-term disability, and life insurance.
  • Health Savings Account (HSA) program.
  • Healthcare and dependent care Flexible Spending Accounts (FSA).
  • 401(k) plan with employer match.
  • Employer-paid commuter benefit.
  • Support program for new parents.
  • Pet insurance.
  • Some offices are pet friendly.
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