Staff Technical Product Manager

Crunchyroll, LLC • Dallas, TX

7h

About The Position

As a Staff Technical Product Manager in Enterprise Technology, you will own the technical product direction and lifecycle for one or more enterprise technology domains. You will work closely with business teams and Engineering to define system needs, set roadmaps in partnership with the teams that own the business processes, and ensure technology keeps pace with a growing global business.

This is a senior individual contributor role with broad influence across complex systems and business processes. The role calls for deep domain expertise, technical depth, and product judgment, and helps set the standard for Technical Product across Enterprise Technology. You are expected to use AI and automation directly in your work and identify opportunities where they can create meaningful value in your domain.

Requirements

• 15+ years of relevant experience, including significant experience in technical product management, enterprise systems, or technology product ownership, with at least 3 years at senior or principal scope.
• Demonstrated experience owning the roadmap and full lifecycle of complex enterprise systems, including upgrades, vendor changes, and adoption—not only launches.
• Strong technical fluency across APIs, integrations, data, cloud platforms, and enterprise applications, with the ability to write executable requirements for engineers.
• Comfort working directly with data and systems, including SQL or equivalent, reading logs, reproducing issues, and diagnosing them.
• Experience making prioritization and product decisions across stakeholders, dependencies, and competing business needs, and distinguishing what a system must do from how it is built.
• Demonstrated hands-on use of AI-assisted tools in product work and willingness to incorporate new capabilities into requirements, analysis, documentation, and day-to-day productivity.
• Experience as the accountable system owner and single point of contact for system users, including diagnosing issues well enough to determine whether an engineering change is needed.
• Ability to influence senior stakeholders and technical teams across a globally distributed organization without relying on formal authority.

Nice To Haves

• Experience with compliance-sensitive or audit-controlled systems.
• Experience with large-scale integrations, integration platforms, or data workflows.
• Experience in media, entertainment, or streaming.
• Prior experience in engineering, systems analysis, platform administration, or another hands-on technical discipline.

Responsibilities

• Own one or more enterprise systems end to end, including roadmap, backlog and priorities, requirements, and system health throughout the full lifecycle.
• Work with cross-functional business partners to translate operational goals into functional, data, API, and platform requirements for engineering teams.
• Be the single accountable owner for system behavior in production, maintaining organizational system knowledge, determining roadmap implications of problems, and deciding when a change requires Engineering.
• Maintain hands-on technical depth across systems to analyze data, independently investigate issues, identify recurring operational patterns, and turn system diagnostics into roadmap priorities.
• Understand software partner roadmaps, identify feature needs, handle vendor issues, and align external updates with internal plans.
• Track usage adoption, platform health metrics, support ticket trends, and core business outcomes to assess product impact and drive continuous optimization and roadmap expansion.
• Use AI-assisted tools in product work and identify meaningful applications for new capabilities.

Benefits

• Salary plus annual performance bonus earning potential.
• Flexible time off policies.
• Medical, dental, vision, short-term disability, long-term disability, and life insurance.
• Health Savings Account (HSA) program.
• Health care and dependent care flexible spending accounts (FSA).
• 401(k) plan with employer match.
• Employer-paid commuter benefit.
• Support program for new parents.
• Pet insurance; some offices are pet friendly.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed