Staff Software Engineer, Messaging Experience

Braze•Austin, TX

3d•$184,000 - $299,812•Hybrid

About The Position

Braze is seeking a Staff Software Engineer for its Messaging Experience team to build, maintain, and evolve Canvas, its flagship product for orchestrating and sending messages worldwide. Canvas provides customers with a visual programming interface to target and tune messaging, supported by real-time and batch processing, analytics, and automated decision-making. The role bridges the customer-facing dashboard and the underlying delivery orchestration engines. It combines division-wide technical leadership with hands-on work on critical projects. The engineer partners with engineering managers, technical leads, and senior leadership to shape architecture and deliver a consistent, high-quality experience across a maturing suite of messaging channels. The work includes leading cross-team initiatives, improving reliability and operability, mentoring engineers, and building foundational systems and frameworks. The position is full-time. For U.S.-based candidates, the stated annual base pay range is $184,000–$299,812, with expected annual on-target earnings of $204,000–$332,400, including bonus or commission. Offers vary according to factors such as location, job-related knowledge, skills, and experience. The role also qualifies for restricted stock unit equity grants. Braze describes its working approach as hybrid, with a curated in-office experience; benefits vary by location.

Requirements

At least 7 years of software engineering experience, including meaningful experience as a technical leader influencing multiple teams or complex product systems.
Experience building foundational backend systems at scale and working on complex, performant web-based user interfaces.
Comfort working across the full stack.
Experience with Ruby on Rails.
Proficiency in modern frontend environments, including TypeScript and React.
Experience designing and shipping foundational infrastructure, such as frameworks, libraries, or platform services used by many engineers.
Strong architectural judgment, including knowing when to invest in abstraction or keep solutions simple and making technical decisions that support a maturing product suite.
Effective communication and mentoring skills, including translating technical debt into business risk and providing clear technical direction.
Track record of identifying high-leverage work, building consensus across teams, and driving projects to completion with minimal direction amid ambiguity.

Nice To Haves

Experience building or maintaining shared component libraries or design-system primitives.
Experience with real-time systems or event-driven architectures related to message orchestration.
Experience with developer-experience tooling such as code generation, scaffolding, or CI/CD for large-scale codebases.
Experience maturing a product from early stage to enterprise scale while maintaining developer velocity.

Responsibilities

Partner on the division’s technical vision and quality bar, drive architectural direction, define best practices, and help teams address persistent quality and technical debt issues.
Lead large, ambiguous projects across multiple teams from problem framing and design documentation through implementation, rollout, and operational support.
Help teams mature messaging channels and evolve their technology stacks to support sophisticated marketing use cases with flexible, robust foundational primitives.
Mentor engineers at every level, simplify complex problems, connect technical decisions to business outcomes, and elevate engineering quality through code reviews, architecture reviews, and pairing.
Improve reliability and operability by enhancing observability and error handling across dashboard and delivery layers, advocating incremental rollouts, and reducing division-wide incidents.
Design and build foundational systems and frameworks hands-on to multiply engineering effectiveness.
Develop shared frameworks for orchestration tools to provide a consistent experience across messaging channels.
Evolve the dashboard to support real-time feedback and sophisticated automated flows for building, testing, launching, and analyzing user journeys.
Build platforms and code-generation tooling that help teams automate delivery of sophisticated user journeys.

Benefits

Competitive compensation that may include equity.
Retirement and Employee Stock Purchase Plans.
Flexible paid time off.
Comprehensive medical, dental, vision, life, and disability benefit plans.
Fertility benefits and equal paid parental leave.
Professional development through formal career pathing, learning platforms, and a yearly learning stipend.
Curated in-office employee experience.
Opportunities to give back through an annual company-wide Volunteer Week and donation matching.
Employee Resource Groups.
Hybrid ways of working.