Staff Software Engineer, Front End (Customer Experience)

Scout Motors•San Ramon, CA
•Hybrid

About The Position

As a Staff Frontend Engineer on Scout Motors’ Customer Experience team, you will serve as a technical anchor for customer-facing experiences throughout the vehicle purchase journey, including trade-in, vehicle configuration, finance and leasing, and delivery. You will lead frontend architecture and build fast, accessible, reliable interfaces designed to earn customer trust. You will shape UI architecture, component systems, and frontend performance while working closely with engineering, product, and design. The role is based at Scout Motors’ corporate headquarters in San Ramon, California, with three days per week in the office and domestic travel as required. A valid driver’s license is required. The position is full-time and exempt, with a base salary and eligibility to participate in an annual performance bonus program.

Requirements

  • Bachelor’s or Master’s degree in Computer Science or a related technical field.
  • At least 8 years of frontend engineering experience, with staff-level or equivalent technical scope.
  • Strong command of React and TypeScript, including advanced patterns, performance optimization, and application architecture at scale.
  • Strong grasp of frontend performance, including Core Web Vitals, SSR, SSG, CSR, code splitting, and bundle optimization.
  • Solid understanding of WCAG accessibility standards and practical experience building inclusive experiences.
  • Proven ability to lead technical work through design documents, architecture reviews, and influence within and across teams.
  • Experience working closely with design and translating design intent into technically sound, maintainable implementations.
  • Clear communication skills and ability to explain frontend tradeoffs to product, design, and engineering stakeholders.
  • Integrity, curiosity, resourcefulness, a positive attitude, and a growth mindset.
  • Comfort with change and flexibility in a fast-paced, high-growth environment, with a collaborative approach to ambitious goals.
  • Ability to work in the San Ramon headquarters office three days per week and travel domestically as required.
  • Valid driver’s license.

Nice To Haves

  • Deep expertise in WebGL, GSAP, Framer, and Astro.
  • Experience contributing to or owning component libraries and design systems.
  • Strong UX and interaction design instincts, with a focus on the customer experience.

Responsibilities

  • Lead frontend architecture decisions across assigned domains, including component design, state management, rendering strategy, and application structure.
  • Build customer-facing experiences end-to-end, including UI implementation, API integration, error handling, and production monitoring.
  • Own frontend performance, including Core Web Vitals, rendering performance, and resilience when backend services or third-party integrations are degraded.
  • Contribute to and evolve the shared component library and design system, supporting consistency, accessibility, and developer ergonomics.
  • Partner with product and design on interaction and UX decisions, identifying tradeoffs affecting performance, accessibility, and maintainability.
  • Drive team technical initiatives by authoring design documents and RFCs and establishing frontend patterns.
  • Conduct code and design reviews, author architectural decision records, and help maintain a high engineering bar.
  • Mentor and develop senior engineers in architectural thinking, design systems, and customer experience ownership.
  • Champion accessibility throughout the development lifecycle.
  • Evaluate AI-assisted development tools, contribute to team norms, and help engineers use them effectively.

Benefits

  • Competitive medical, dental, vision, and income protection insurance plans.
  • 401(k) program with employer match and immediate vesting.
  • 20 days of planned PTO, as accrued.
  • 40 hours of unplanned PTO annually.
  • 14 company or floating holidays annually.
  • Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders.
  • Paid leave for bereavement, jury duty, voting time, or military leave.
  • Annual performance bonus program.
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