Staff Software Engineer, Front End (Customer Experience)

Scout Motors • San Ramon, CA

2d • $181,500 - $220,000 • Hybrid

About The Position

As a Staff Frontend Engineer on the Customer Experience team, you will serve as a technical anchor for customer-facing experiences across the vehicle purchase journey, including trade-in, vehicle configuration, finance and leasing, and delivery. You will drive frontend architecture and build fast, accessible interfaces designed to earn customer trust. You will shape UI architecture, component systems, and frontend performance while partnering with engineering, product, and design to improve the quality of customer-facing experiences.

The role is based at Scout Motors’ corporate headquarters in San Ramon, California, with three days per week in the office and regular in-person meetings and events. Domestic travel is required, and applicants must have a valid driver's license. The role is full-time and exempt, with a base salary and eligibility to participate in an annual performance bonus program. The initial base salary range is $165,000–$200,000; the initial California salary range is $181,500–$220,000.

Requirements

• Bachelor’s or Master’s degree in Computer Science or a related technical field.
• At least 8 years of frontend engineering experience, with staff-level or equivalent technical scope.
• Deep expertise in modern frontend technologies, including WebGL, GSAP, Framer, and Astro.
• Strong command of React and TypeScript, including advanced patterns, performance optimization, and application architecture at scale.
• Experience contributing to or owning component libraries and design systems.
• Strong UX and interaction design instincts and the ability to consider the customer experience, not only implementation.
• Strong grasp of frontend performance, including Core Web Vitals, SSR, SSG, CSR, code splitting, and bundle optimization.
• Understanding of WCAG accessibility standards and practical experience building inclusive experiences.
• Ability to lead technical work through design documents, architecture reviews, and influence across teams.
• Experience working closely with design and translating design intent into technically sound, maintainable implementations.
• Clear communication skills and ability to explain frontend tradeoffs to product, design, and engineering stakeholders.
• Integrity, curiosity, resourcefulness, a positive attitude, a growth mindset, flexibility in a fast-paced environment, and a collaborative approach.
• Ability to travel domestically and a valid driver's license.

Responsibilities

• Lead frontend architecture decisions across assigned domains, including component design, state management, rendering strategy, and application structure.
• Build performant customer-facing experiences end to end, from UI implementation through API integration, error handling, and production monitoring.
• Own frontend performance, including Core Web Vitals, rendering performance, and UI resilience when backend services or third-party integrations are degraded.
• Contribute to and evolve the shared component library and design system, promoting consistency, accessibility, and developer ergonomics.
• Partner with product and design on interaction and UX decisions, communicating tradeoffs related to performance, accessibility, and maintainability.
• Drive technical initiatives by authoring design documents and RFCs and establishing frontend patterns for the team.
• Conduct code and design reviews, author architectural decision records, and maintain a high engineering bar.
• Mentor senior engineers in architectural thinking, design system practices, and customer experience ownership.
• Champion accessibility throughout the development lifecycle.
• Evaluate AI-assisted development tools, contribute to team norms, and help engineers use the tools effectively.

Benefits

• Competitive medical, dental, vision, and income protection insurance plans.
• 401(k) program with employer match and immediate vesting.
• 20 days of planned PTO, as accrued.
• 40 hours of unplanned PTO annually.
• 14 company or floating holidays annually.
• Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders.
• Paid leave for bereavement, jury duty, voting time, or military leave.
• Annual performance bonus program.
• Competitive compensation and benefits intended to support physical, mental, and financial wellbeing.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior