Senior Staff Software Engineer, Front End (Customer Experience)

Scout Motors • San Ramon, CA

1d • Hybrid

About The Position

As a Senior Staff Frontend Engineer on the Customer Experience team, you will set the technical direction for customer-facing experiences across the vehicle purchase journey, including trade-in, vehicle configuration, finance and leasing, and delivery. You will own frontend architecture and build fast, accessible, reliable interfaces designed to support customers making high-stakes decisions. The role has broad technical influence across UI architecture, component systems, performance, and web experience quality, and works closely with engineering, product, and design to establish foundations that help teams move faster without sacrificing quality.

The position is based at Scout Motors’ San Ramon, California location and requires three days per week in the office, regular in-person meetings and events, and domestic travel from time to time. A valid driver’s license is required. The position is full-time and exempt, with a base salary and eligibility to participate in an annual performance bonus program. The initial base salary range is $190,000–$230,000; the initial California base salary range is $209,000–$253,000.

Requirements

• Bachelor’s or master’s degree in Computer Science or a related technical field.
• 12 or more years of frontend engineering experience, with senior staff-level or equivalent technical scope and demonstrated organization-wide influence.
• Deep expertise in modern frontend technologies, including WebGL, GSAP, Framer, and Astro, with a focus on performant, maintainable systems.
• Deep expertise in React and TypeScript, including advanced patterns, performance optimization, and large-scale application architecture.
• Proven experience owning and evolving component libraries or design systems at scale.
• Strong UX and interaction design instincts, with a focus on the customer experience as well as implementation.
• Mastery of frontend performance, including Core Web Vitals, server-side rendering, static site generation, client-side rendering, code splitting, and bundle optimization.
• Deep understanding of web accessibility standards, including WCAG, and practical experience building inclusive experiences.
• Track record of leading frontend technical strategy across teams, authoring RFCs, driving architecture reviews, and influencing peers and leadership.
• Experience working closely with design and translating design intent into technically sound, maintainable implementations.
• Excellent communication skills and ability to explain frontend tradeoffs to product, design, and non-frontend engineering stakeholders.
• Integrity, curiosity, resourcefulness, a positive attitude, and a growth mindset.
• Comfort with change and a fast-paced, high-growth environment, and a collaborative approach to achieving ambitious goals.
• Ability to work from the San Ramon location three days per week and travel domestically as required.
• Valid driver’s license.
• Must be at least 18 years of age.

Nice To Haves

• Experience building AI/ML platform foundations or developer AI tooling.
• Experience in automotive, mobility, retail, ecommerce, or digital consumer products.
• Experience building multi-tenant platforms and shared enterprise services.
• Full-stack engineering experience.
• Experience with micro frontend architecture.
• Experience with mobile platform foundations, including iOS, Android, or React Native.

Responsibilities

• Define and drive frontend architecture across the customer purchase journey, including component design, state management, rendering strategy, and application structure.
• Build performant customer-facing experiences end to end, from UI implementation through API integration, error handling, and production monitoring.
• Own frontend performance and reliability, including Core Web Vitals, load time, rendering performance, and resilience when backend services or third-party integrations are degraded.
• Lead the evolution of the shared component library and design system, promoting consistency, accessibility, and developer ergonomics.
• Partner with product and design on interaction patterns and UX decisions, identifying technical tradeoffs affecting performance, accessibility, and maintainability.
• Drive cross-team frontend initiatives and establish standards and patterns for other teams building customer-facing surfaces.
• Conduct in-depth code and design reviews, write frontend architectural decision records, and establish engineering quality practices.
• Mentor and develop senior frontend engineers in architectural thinking, design systems, and customer experience ownership.
• Champion accessibility and inclusive design as core engineering requirements.
• Evaluate AI-assisted development tools, establish team norms, and help engineers use them effectively throughout UI development.
• Attend in-person meetings and events and participate in domestic travel as needed.

Benefits

• Competitive medical, dental, vision, and income protection insurance plans.
• 401(k) program with employer match and immediate vesting.
• 20 days of planned PTO, as accrued.
• 40 hours of unplanned PTO annually.
• 14 company or floating holidays annually.
• Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders.
• Paid leave for bereavement, jury duty, voting time, or military leave.
• Eligibility to participate in an annual performance bonus program.
• Competitive compensation and benefits supporting physical, mental, and financial wellbeing.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior