Senior Staff Software Engineer, Front End (Customer Experience)

Scout Motors • San Ramon, CA

2d • $209,000 - $253,000 • Hybrid

About The Position

As a Senior Staff Frontend Engineer on the Customer Experience team, you will set the technical direction for customer-facing experiences throughout the vehicle purchase journey, including trade-in, vehicle configuration, finance and leasing, and delivery. You will own frontend architecture and build fast, accessible, trustworthy interfaces designed to convert at every step.

You will shape the team's approach to UI architecture, component systems, performance, and web development quality. Working across engineering, product, and design, you will establish foundations that help teams deliver quickly without sacrificing quality. The role is based at Scout Motors’ San Ramon, California location and requires three days per week in the office, regular in-person meetings and events, and domestic travel from time to time. A valid driver's license is required.

This is a full-time, exempt position with a base salary and eligibility to participate in an annual performance bonus program. The initial base salary range is $190,000–$230,000, or $209,000–$253,000 in California. The role is listed at internal leveling code IC7.

Requirements

• Bachelor’s or Master’s degree in Computer Science or a related technical field.
• 12 or more years of frontend engineering experience, with senior staff-level or equivalent technical scope and demonstrated organization-wide influence.
• Deep expertise in modern frontend technologies, including WebGL, GSAP, Framer, and Astro, focused on performant, maintainable systems.
• Deep expertise in React and TypeScript, including advanced patterns, performance optimization, and large-scale application architecture.
• Proven experience owning and evolving component libraries or design systems at scale.
• Strong UX and interaction-design instincts, with a focus on customer experience as well as implementation.
• Mastery of frontend performance, including Core Web Vitals, SSR/SSG/CSR rendering strategies, code splitting, and bundle optimization.
• Deep understanding of web accessibility standards (WCAG) and practical experience building inclusive experiences.
• Experience leading frontend technical strategy across teams, authoring RFCs, driving architecture reviews, and influencing peers and leadership.
• Experience working closely with design and translating design intent into technically sound, maintainable implementations.
• Excellent communication skills, including the ability to explain frontend tradeoffs to product, design, and non-frontend engineering stakeholders.
• Integrity, curiosity, resourcefulness, a positive attitude, a growth mindset, flexibility in a fast-paced, high-growth environment, and a collaborative approach.
• Ability to work in the San Ramon office three days per week and attend in-person meetings and events.
• Ability to travel domestically and a valid driver's license.
• Must be at least 18 years of age to be considered.

Nice To Haves

• Experience building AI/ML platform foundations or developer AI tooling.
• Experience in automotive, mobility, retail, ecommerce, or digital consumer products.
• Experience building multi-tenant platforms and shared enterprise services.
• Full-stack engineering experience.
• Experience with micro frontend architecture and mobile platform foundations such as iOS, Android, or React Native.

Responsibilities

• Define and drive frontend architecture across the customer purchase journey, including component design, state management, rendering strategy, and application structure.
• Build performant customer-facing experiences end-to-end, from UI implementation through API integration, error handling, and production monitoring.
• Own frontend performance and reliability, including Core Web Vitals, load time, rendering performance, and resilience to degraded backend services or third-party integrations.
• Lead the evolution of the shared component library and design system, supporting consistency, accessibility, and developer ergonomics.
• Partner with product and design on interaction patterns and UX decisions, advocating for performance, accessibility, and maintainability.
• Drive cross-team frontend initiatives and establish standards and patterns for other teams building customer-facing surfaces.
• Conduct in-depth code and design reviews, write frontend architectural decision records, and establish engineering quality practices.
• Mentor and develop senior frontend engineers in architectural thinking, design systems, and customer-experience ownership.
• Champion accessibility and inclusive design as core engineering requirements.
• Evaluate AI-assisted development tools, establish team norms, and help engineers use them effectively across the UI development lifecycle.

Benefits

• Competitive medical, dental, vision, and income protection insurance plans.
• 401(k) program with employer match and immediate vesting.
• 20 days of planned PTO, as accrued.
• 40 hours of unplanned PTO annually.
• 14 company or floating holidays annually.
• Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders.
• Paid leave for bereavement, jury duty, voting time, or military leave.
• Eligibility to participate in an annual performance bonus program.
• Opportunity to build products and a company from the ground up.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior