Staff Qualitative Product Researcher, Ads Integrity

Pinterest•Chicago, IL
•Remote

About The Position

Pinterest is seeking a Staff Qualitative Product Researcher to support its monetization team by scoping and conducting research and uncovering insights that drive product impact. The role calls for a creative storyteller who can bring actionable insights to life, ideally with experience in B2B, digital e-commerce, or advertising experiences. The researcher will own research across one or more monetization product areas, identify gaps in understanding, and partner with researchers and senior cross-functional stakeholders to influence product strategy. They will communicate findings to product teams, leaders, and other audiences in compelling, actionable ways. The role also includes research for AI-powered products or features and requires familiarity with modern AI tools and workflows. The position can be based anywhere in the country. In-person collaboration at an office is required 1–2 times every six months. The position is not eligible for relocation assistance.

Requirements

  • At least 5 years of experience scoping, designing, and conducting end-to-end product research as part of cross-functional product teams, from initial design and recruitment through final deliverable.
  • Ability to own and execute end-to-end research and use insights to shape strategy and influence decision-making with product leaders.
  • Ability to identify key areas and questions for research.
  • Demonstrated working knowledge of modern AI tooling, such as LLM-based workflows, prompt or prototype tools, and evaluation or QA methods.
  • Hands-on experience planning and conducting user research for AI-powered products or features, from study design through insights and recommendations.
  • Broad knowledge of qualitative methods and ability to select appropriate methods for different research questions.
  • Curiosity, self-awareness, humility, and a drive for growth, learning, and sharing knowledge.
  • Excellent communication, collaboration, and group facilitation skills.
  • Bachelor's degree in a relevant field or equivalent experience.

Nice To Haves

  • Experience in ad tech, B2B, or enterprise SaaS.
  • Experience recruiting and conducting research with businesses or on B2B products.
  • Advertising background.

Responsibilities

  • Scope, prioritize, and execute research using various qualitative methodologies for one or more monetization product areas.
  • Identify and articulate gaps in understanding of supported monetization products that could directly or indirectly affect products.
  • Collaborate with researchers across Pinterest and build relationships with senior cross-functional partners in Marketing, Product, Design, and other functions to influence strategy through insights.
  • Proactively communicate and share research findings with product and cross-functional teams, leaders, and other audiences in compelling, actionable, and engaging ways.
  • Inform and guide product decisions and strategy in the monetization space, including beyond immediate teams.
  • Plan and conduct user research for AI-powered products or features, from study design through insights and recommendations.
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