Staff Program Manager

PlayStation Global•San Mateo, CA

3h•Onsite

About The Position

Come join Sony Interactive Entertainment as a Staff Program Manager leading PlayStation Platform initiatives! This role will be responsible for driving programs from inception through deployment over a worldwide scale to deliver amazing customer benefits. The candidate will partner with a globally distributed cross-functional team (product management, design, research, content, product engineering, business operations, marketing, consumer support, legal, finance) to ensure product and operational readiness for market delivery.

Requirements

10+ years of experience working in a program/project management capacity for large-scale business systems and complex software development initiatives from kick-off to market delivery
Experience with Software Development Lifecycle, Design/System Thinking, Agile frameworks, preferably Scrum and Kanban, and Program Management Methodologies to implement the right practice for the programs
Effective leadership to prioritize assignments to meet required deadlines, craft action and program plans, identify gap and risks to put in place mitigating factors and communication plans
Critical thinking to identify all related pieces of the program, how they fit together and can solve routine and complicated problems effectively
Outstanding communication skills for executive-level audiences, presenting program objectives, strategic outcomes, escalations and relevant success criteria for timely decisions and issue resolution
Collaborate effectively and professionally with cross-functional groups across divisions, worldwide, as part of a team
Excellent conflict resolution, negotiation, and people management skills while bringing clarity, calmness and process to ambiguous, high-pressure situations
Expert level experience with JIRA and ability to build custom dashboards to measure progress and risks
Experience in mentoring junior team member and contributing to the continued improvement of the program management organization

Responsibilities

Drive program roadmap, strategic decision making and delivery plan for large cross-functional team across all phases of planning from concept to in-market launch
Collaborate with cross-functional teams and management of multiple worldwide business partners to ensure alignment with objectives, find common ground and promote diverse thinking and viewpoints for program success
Effectively and clearly communicate program information to various levels across organizational boundaries, including senior leadership
Proactively identify critical issues and dependencies that need action and drive them to closure, while balancing business needs and technical constraints
Influence at all levels and build strong partnerships across organizations to deliver the optimal outcome of complex programs
Utilize knowledge to enhance current processes, identify areas for improvement, and guide the implementation of those improvements