Staff Product Operations Engineer

ZT Systems•Secaucus, NJ

About The Position

The Product Operations Engineering team serves as the technical bridge between product design engineering, customers, and the global manufacturing organization. The Staff Product Operations Engineer combines manufacturing expertise, knowledge of the product design lifecycle, and cross-functional leadership to ensure customer requirements are accurately defined, interpreted, and translated into actionable manufacturing direction. The role supports manufacturing readiness for hyperscale compute, storage, and high-density AI GPU systems, and contributes to delivering high-quality products to customer data centers. This position aligns customers, design engineering, and factory teams; resolves unclear ownership of technical needs; and supports transparent collaboration and process excellence. It balances customer requirements with manufacturing feasibility, guides robust and scalable solutions, and drives accountability across organizations in fast-moving environments. The role also promotes continuous learning, analytical rigor, and a growth mindset. ZT Systems offers competitive base compensation and a comprehensive benefits package. The typical base salary is expected to be $93,000 to $136,400 annually, with the final amount determined individually based on experience, skills, knowledge, education, and certifications. Additional rewards may include a bonus, paid time off, a 401(k) plan, tuition reimbursement, wellbeing resources, and other benefits. Benefits and eligibility vary by work location.

Requirements

Bachelor’s degree in engineering, such as manufacturing, industrial, electrical, systems, or a related field.
8–15 years of relevant engineering experience, or 6–12 years with a master’s degree.
Experience in one or more of manufacturing engineering, test engineering, quality engineering, electrical engineering, or systems engineering.
Demonstrated experience working with or alongside customer-facing engineering groups.
Ability to articulate technical issues and requirements clearly across diverse stakeholder groups and organizational levels.
Ability to collaborate across geographies, time zones, and cultures with distributed teams.
Strong background in analytical methods, structured problem solving, and data-driven decision-making.
Ability to work effectively in ambiguous, fast-paced environments with changing priorities, workloads, and deadlines.
Ability to turn complex, often data-driven topics into clear overviews and insights.
Fluency with continuous improvement and lean programs.
Fluency with Microsoft Office tools, including Outlook, Excel, and Word.

Nice To Haves

Master’s degree in engineering or a related field.
Experience leading cross-functional teams in global, matrixed environments.

Responsibilities

Lead the technical interface between customer engineering, product design, and factory teams to clarify and align requirements.
Interpret, analyze, and translate customer requirements into actionable technical inputs for NPI, manufacturing engineering, test engineering, and quality engineering.
Bridge customer engineering, product design engineering, and factory operations while balancing customer needs with manufacturing feasibility.
Coordinate quality, factory, and product design teams to identify, prioritize, and resolve manufacturability issues across NPI and mass production lifecycle stages.
Oversee issue resolution, maintaining customer engagement and internal accountability.
Partner with NPI and technical launch teams to incorporate customer-driven requirements accurately and early in new product launches.
Lead complex cross-functional operations and manufacturing issues when accountability spans multiple organizations.
Represent the factory in customer engineering discussions and ensure product design decisions consider manufacturability, yield, and operational feasibility.
Apply knowledge of factory systems, product lifecycle management, and hyperscale customer needs to support prioritization and decision-making.
Guide development of robust, scalable, and manufacturable solutions.
Promote continuous learning, analytical rigor, and a growth mindset.
Influence cross-functional teams to own customer requirements and execute manufacturing work with integrity.
Act with urgency to meet customer needs in fast-moving, high-pressure environments.