Staff Product Manager

Oscar Health•Los Angeles, CA

2d•$180,504 - $236,912•Hybrid

About The Position

Oscar is hiring multiple Staff Product Managers for its Product team, with openings across the technology organization in the Network Pillar. The role owns product strategy and execution for technology that improves provider experiences and supports building and continuously improving high-performing provider networks. Staff Product Managers partner with cross-functional business and technical teams to define strategy and roadmaps, drive complex initiatives, make resource trade-offs, and develop operating models for new products. The position reports to a Director, Product. For Provider Experience, the role focuses on the end-to-end provider journey, from outreach and onboarding through ongoing servicing. The work includes reducing friction in credentialing, authorizations, disputes, accounts receivable, and issue resolution; creating account-management, servicing, and self-service capabilities; and improving visibility into provider journeys and sources of friction. The role partners across Network Building, Provider Data Management, Network Operations, Claims Operations, Clinical Operations, and Member and Provider Service. For Network Growth & Performance, the role focuses on technology that enables network planning, provider prospecting, contracting, and performance improvement. The work translates network strategies into scalable capabilities, connects operational and financial signals to network opportunities, and helps teams understand where networks need to evolve. The role partners with Actuary, Network Contracting, Network Operations, Finance, Legal, and Data Science, and ensures signed contracts can be operationalized by Provider Data Management. The position is based in Oscar’s Los Angeles office and follows a hybrid schedule of three office days per week. Thursday is required in-office; the other two office days are flexible. Base pay is $180,504.00–$236,911.50 per year, with eligibility for benefits, unlimited vacation, company equity grants, and annual performance bonuses.

Requirements

At least 7 years of product management experience.
At least 5 years of experience driving rigorous prioritization processes.
At least 5 years of experience with technology systems and basic technology infrastructure, including backend services, database relationships, and database tools such as SQL.
At least 3 years of experience leading complex, cross-domain initiatives.
At least 3 years of experience root-causing ambiguous problems, building roadmaps toward solutions, and successfully executing against those roadmaps.
For Provider Experience: experience building workflow, case-management, servicing, or account-management products used across multistep operational journeys.
For Provider Experience: experience establishing product strategy across fragmented processes, systems, and organizational owners.
For Network Growth & Performance: experience building products that support prospecting, acquisition, contracting, marketplace supply, or another complex growth funnel.
For Network Growth & Performance: strong analytical experience translating market, customer, financial, and operational signals into prioritization and product strategy.

Nice To Haves

Comfort working in highly collaborative environments while ensuring the team drives toward a decision.
Excellent analytical and quantitative skills, including experience using data to identify opportunities, test theories, and evaluate success.
End-to-end thinking, with the ability to develop solutions from top-level goals through smaller details.
Ability to influence and manage stakeholders at all levels, with strong communication and structured thinking.
For Provider Experience: experience with provider-facing healthcare products or payer-provider operations.
For Provider Experience: familiarity with credentialing, claims disputes, accounts receivable, prior authorization, provider onboarding, or provider servicing.
For Network Growth & Performance: experience with health-plan network development, provider contracting, network economics, or network adequacy.
For Network Growth & Performance: familiarity with value-based, narrow, tiered, or product-specific network strategies.
For Network Growth & Performance: familiarity with healthcare economics and medical-loss-ratio drivers.

Responsibilities

Own product strategy for the end-to-end provider experience, or for technology that enables Oscar to build and continuously improve high-performing provider networks.
Drive execution of complex, cross-functional initiatives that improve operational efficiency and achieve business objectives.
Partner with stakeholders and cross-functional department leaders, including Product, Design, Engineering, Network, and Operations, to define strategy and roadmaps.
Collaborate with Engineering and Product leadership on resource trade-off decisions and effective collaboration across teams.
Recommend product enhancements and development of new products to leadership.
Develop operating models for new products in partnership with leadership.
For Provider Experience, reduce friction across provider journeys such as credentialing, authorizations, disputes, accounts receivable, and issue resolution.
For Provider Experience, build account-management, servicing, and self-service capabilities and establish measurement and visibility for key provider journeys.
For Network Growth & Performance, define product strategy for network planning, lead management, contracting workflows, and performance visibility.
For Network Growth & Performance, connect signals such as single-case agreements, out-of-network authorizations, member dissatisfaction, and medical loss ratio pressure to actionable network opportunities.
Comply with all applicable laws and regulations.
Perform other duties as assigned.