Staff Engineer - MarTech

American Eagle Outfitters • Pittsburgh, PA

3d • Hybrid

About The Position

American Eagle is seeking a hands-on Staff Engineer to provide individual-contributor technical leadership on its Marketing Technology (MarTech) team. The role designs, develops, and scales the core eCommerce MarTech platform, building robust, highly available solutions that support customer engagement. The Staff Engineer sets technical direction, architects complex distributed systems, and mentors engineers while partnering across functions to deliver revenue-driving solutions aligned with eCommerce goals.

The role is based in Pittsburgh, PA, with a hybrid schedule. In-person attendance is required at a Pittsburgh or NYC headquarters, distribution center, or field location for interviews, orientation, and periodic quarterly meetups. The position participates in a 24/7 operational environment as an escalation point.

Requirements

• Bachelor’s or master’s degree in Computer Science, Software Engineering, or a related technical field.
• At least 10 years of software engineering experience, with a heavy emphasis on Java development.
• Extensive architectural experience in eCommerce domains and Marketing Technologies (MarTech).
• Proven experience leading complex, multi-quarter engineering projects.
• Experience operating at a Senior, Lead, or Staff level and driving technical strategy without formal direct-line management authority.
• Deep expertise in architecting large-scale, highly available distributed systems and cloud architectures; an advanced system design demonstration is required during the interview process.
• Strong hands-on proficiency with relational and transactional databases, including PostgreSQL and CloudSQL, and Google Cloud Platform services such as Pub/Sub and Cloud SQL.
• Demonstrated proficiency, hands-on experience, or formal certification in AI/ML implementations and generative AI toolsets.
• Exceptional communication, presentation, and cross-functional networking skills, including the ability to explain complex technical concepts to non-technical stakeholders.
• Ability to thrive in a fast-paced, deadline-oriented eCommerce environment with competing priorities.

Nice To Haves

• Experience with Bamboo, GitHub Actions, or Bitbucket for CI/CD.
• Experience with Grafana or New Relic for observability.

Responsibilities

• Architect and deliver distributed, cloud-based microservices, event-driven architectures, and RESTful APIs using Java and Spring Boot.
• Lead technical design, write narrative design documents such as RFCs and Architecture Decision Records, and translate business needs into technical roadmaps, estimates, and mitigation plans.
• Drive automated CI/CD practices and deployment pipelines to support zero-downtime releases.
• Design for observability, serve as an escalation point in a 24/7 environment, and lead Root Cause Analyses and Corrections of Errors.
• Define technical strategy and align software delivery with eCommerce goals.
• Mentor and coach engineers through direct guidance, technical coaching, and pair programming.
• Lead complex, multi-quarter engineering projects and provide cross-functional technical leadership.

Benefits

• Associate discount.
• Summer Fridays for Pittsburgh, NYC, and remote corporate associates between Memorial Day and Labor Day.
• Casual dress code.
• Hybrid schedule.
• Company-wide in-office events.
• Subject to eligibility requirements: medical, vision, and dental coverage; wellness benefits; 401(k) retirement benefits; life and disability insurance; employee stock purchase program; paid time off; paid sick leave; parental leave and benefits; and holiday pay.
• Discretionary bonuses and other incentives may be provided at the company’s discretion.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior