Staff Engineer (Enterprise Systems)

Fullscript

5d

About The Position

Fullscript is seeking a Staff Engineer to set technical direction for Enterprise Systems, the technology layer connecting its e-commerce platform with ERP, finance, demand planning, and warehouse management systems. This domain supports the flow of orders, shipments, and revenue. The role combines hands-on software engineering with systems-level thinking and organization-wide influence. The Staff Engineer leads complex cross-functional initiatives, guides architectural decisions, and helps ensure systems remain reliable, scalable, and secure while actively designing, building, and shipping software. The position works closely with Staff Engineers, Tech Leads, Engineering Managers, business stakeholders, Security, and other partners in a rapidly evolving, operationally critical domain.

Requirements

• Strong desire to help teams grow and succeed, with a focus on collaboration and trust.
• Deep experience designing, building, and maintaining high-scale web applications, back-end integrations, and SaaS systems.
• Strong system design skills, including the ability to reason about trade-offs, risk, and long-term impact.
• Commitment to high-quality engineering practices, including testing, observability, security, and performance.
• Comfort leading ambiguous or complex problem spaces from discovery through delivery.
• Experience partnering with cross-functional stakeholders to drive outcomes.
• At least 7 years of professional software development experience using a modern technology stack, including Ruby on Rails, React, JavaScript, GraphQL, and REST APIs.

Nice To Haves

• Experience or interest in platform, infrastructure, security, or domain-critical systems.
• Practical experience or a strong interest in using AI to improve engineering productivity.

Responsibilities

• Own architecture, design decisions, and technical direction within the domain.
• Lead multiple initiatives at once, balancing near-term delivery with long-term platform health.
• Partner with business stakeholders, Product, Engineering, and Security to define, prioritize, and scope quarterly work.
• Plan, architect, and review complex systems and workflows, and lead design discussions and decision-making.
• Identify gaps, risks, and opportunities in existing systems and propose pragmatic improvements.
• Serve as a domain expert and organizational point of contact for technical decisions and strategy.
• Collaborate with Tech Leads and developers to unblock teams and keep projects on track.
• Contribute directly to the codebase and work alongside developers to deliver projects.
• Promote strong engineering practices, maintainability, reliability, and operational excellence.
• Support developer growth through mentorship, feedback, and technical guidance.
• Foster psychological safety, ownership, and continuous improvement.

Benefits

• Generous paid time off (PTO).
• Competitive pay.
• RRSP match program.
• Flexible benefits package.
• Workplace wellness program.
• Training budget and company-wide learning initiatives.
• Discount on Fullscript catalog products.
• Ability to choose an office location, work from home, or combine both.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed