Enterprise Systems Engineer

Prime Healthcare Management Inc•Ontario, CA

1d•$73,549 - $106,662•Remote

About The Position

Prime Healthcare is seeking an Enterprise Systems Engineer to monitor, install, configure, administer, troubleshoot, and maintain technology solutions. The role provides technical leadership and subject-matter expertise across the organization’s Microsoft 365 enterprise environment, including Exchange Online, SharePoint Online, OneDrive, Microsoft Teams, Microsoft Entra ID, Microsoft Intune, Microsoft Purview, and Microsoft Power Platform. The engineer designs, implements, secures, and manages scalable enterprise cloud solutions aligned with security, governance, availability, and operational requirements. The position advances cloud modernization, systems integration, identity and access management, endpoint management, information governance, and continuous improvement. It also evaluates and integrates Microsoft Copilot, AI agents, intelligent automation, and workflows, while helping establish governance, security controls, standards, and responsible-use practices for enterprise AI. The role provides technical leadership for complex projects, migrations, platform enhancements, integrations, and operational improvements. It develops enterprise standards, architectural guidance, documentation, procedures, and best practices; diagnoses advanced platform and infrastructure issues; and works collaboratively with technical and business stakeholders. The position calls for broad systems experience, strong analytical and communication skills, creativity, sound judgment, and a customer-focused approach.

Requirements

Strong analytical and problem-solving skills, along with verbal and written communication skills.
A four-year degree or four years of related technical experience.
Strong interpersonal skills and the ability to work collaboratively with clients, peers, and cross-functional teams.
Experience with console and systems-management tools such as SCCM, WSUS, SCOM, SolarWinds, Nagios, Puppet, vCenter, vROps, ESXi, SQL Management Studio, MMC, Citrix Studio/AppCenter, Azure, or AWS.
Experience with virtualization technologies, including VMware, Hyper-V, and OVM.
Experience with backup software technologies and methodologies, such as Commvault, Veeam, Veritas Backup Exec, DPM, tape, cloud, agent jobs, or scripts.
Experience setting up, configuring, and troubleshooting high-performance and high-availability technologies across infrastructure, servers, appliances, and workstations, whether virtual or physical.
In-depth knowledge and experience with Microsoft operating systems, Linux, Unix, or similar systems.
Ability to assist with preparation and execution of core ITIL processes.
Ability to troubleshoot technology issues using internal and external resources and develop innovative solutions to recurring problems.
Demonstrable customer-focused attitude.

Nice To Haves

Industry-standard certifications in Microsoft, Citrix, VMware, Cisco, EMC, or related areas; certifications may substitute for one year of work experience each, up to four years.
Advanced high-availability experience, including MSSQL 2012–2016 AlwaysOn/FCI, MySQL, Oracle, NoSQL, or Mogal.
Advanced virtualization experience with VMware, Hyper-V, OVM, and related Azure or AWS cloud environments.
Advanced SAN experience with DELL EMC, NetApp, IBM, HP, Pure, Nimble, or similar technologies.
Knowledge or experience with storage networks, including VSAN clusters, iSCSI, NFS, CIFS, HBA, Fibre Channel, zoning WWN, and FCoE.
Advanced server technology experience, including blades, chassis, Cisco UCS infrastructure, and fabric interconnects.
Advanced experience with Windows Active Directory, Exchange, and Group Policy in a multi-site environment.
Extensive experience with Active Directory troubleshooting, design, and maintenance.
Scripting, automation, or development skills, including full-stack development, VB.NET, C#, ASP.NET MVC, CSS, RESTful API, AutoIT, VBS, BATCH, or PowerShell.
Extensive experience across server and workstation systems, applications, and infrastructure.

Responsibilities

Monitor, install, configure, administer, troubleshoot, and maintain technology solutions.
Architect, engineer, administer, secure, and strategically manage the organization’s Microsoft 365 enterprise environment.
Serve as technical lead for Exchange Online, SharePoint Online, OneDrive, Microsoft Teams, Microsoft Entra ID, Microsoft Intune, Microsoft Purview, and Microsoft Power Platform.
Design and implement scalable enterprise cloud solutions aligned with security, governance, availability, and operational requirements.
Develop automation using PowerShell, Microsoft Graph API, REST APIs, scripting, and workflow frameworks to streamline administration and reduce repetitive work.
Advance cloud modernization, systems integration, identity and access management, endpoint management, information governance, and continuous-improvement initiatives.
Identify opportunities to use Microsoft Copilot, AI agents, intelligent automation, and automated workflows to improve productivity and business processes.
Help establish AI governance, security controls, technical standards, and responsible-use practices for enterprise AI capabilities.
Integrate approved AI and automation capabilities with Microsoft and other enterprise platforms.
Provide technical leadership for complex projects, migrations, platform enhancements, integrations, and operational improvements.
Develop and maintain enterprise standards, architectural guidance, engineering documentation, operational procedures, and technical best practices.
Diagnose and resolve advanced platform, identity, integration, automation, security, and reliability issues.
Collaborate with infrastructure, cybersecurity, architecture, application, service-management, and business stakeholders to deliver secure and supportable technology solutions.
Monitor company servers and provide maintenance to improve security posture and data integrity.
Assist with core ITIL processes, including incident, request, change, and problem management.
Troubleshoot a wide variety of technology issues and develop solutions to recurring tasks or problems.
Track time daily in ticketing, change, incident, problem-tracking, documentation, and root-cause-analysis systems.