Staff Business Operations Analyst

PowerSchool Group LLC • Dallas, TX

5d

About The Position

At PowerSchool, we are a dedicated team of innovators guided by our shared purpose of powering personalized education for students around the world. From the central office to the classroom to the home, PowerSchool supports the entire educational ecosystem as the global leader of cloud-based software for K-12 education. Our employees make it all possible, and a career with us means you’re joining a successful team committed to engaging, empowering, and improving the K-12 education experience everywhere.
Team Overview
Our Finance GPO Transformation team is a passionate, high-performing group committed to driving optimal efficiency and accuracy for PowerSchool operations by creating scalable and automated processes and solutions. The Accounts Receivable Senior Process Analyst (SSPA), as part of the Finance GPO Transformation team, focuses on optimizing complex business processes across the organization, ensuring solutions deliver sustainable efficiency and align with strategic goals. Operating on a broad scope, the SSPA plays a critical role in transformation by proactively identifying issues and opportunities across policies, processes, and systems, then designing solutions that improve effectiveness and scalability across multiple workstreams. SSPAs anticipate potential challenges before they surface, apply analytical rigor to uncover root causes and implement preventative measures that align with organizational goals.

Requirements

• 10 years of business operations experience, with 5+ years of experience in Accounts Receivable/Collections, with demonstrated success in process improvement
• Experience with process mapping, modeling, and documentation tools (e.g., Visio, Lucidchart), including ability to design complex workflows
• Strong strategic and analytical thinking and attention to detail
• Ability to identify systematic inefficiencies and architecting scalable, sustainable solutions (e.g., DMAIC, SIPOC, etc.)
• Creative problem-solving skills, with a track record of delivering measurable business impact
• Strong expertise in the Order-To-Cash/Accounts Receivable workstream, with the ability to influence cross-functional strategy
• Background in project management or change management, with experience in large scale transformation
• Experience with various software systems (e.g., NetSuite, SalesForce) relevant to the Order-To-Cash/Accounts Receivable
• Strong communication skills, both written and oral
• Proven ability to collaborate across diverse teams and cultures, building alignment on strategic initiatives
• Strong presentation and documentation abilities
• Keen business acumen
• Customer-focused mindset and ability to manage stakeholder expectations
• Strong organizational skills and ability to manage multiple projects simultaneously
• Adaptability and willingness to learn new processes or technologies
• Highly skilled in use of MS Suite (Outlook, Excel, Word, PowerPoint, SharePoint, etc)
• Travel occasionally, up to 5-10%, for key moments such as team summits, training, conferences, etc., with increased frequency during peak periods based on business demands
• Bachelor’s degree in Business Administration, Accounting, Finance or related degree

Responsibilities

• Continuously monitor and consider cross-functional process and system changes and their relevance/impact to the Accounts Receivable/Collections workstream
• Drive complex transformation initiatives independently and deliver data analysis on process improvements
• Proactively identify systemic and process inefficiencies and gather cross-functional requirements to support improvements
• Ingest cross-functional changes and adapt Accounts Receivable policy, processes, and systems to accommodate and remain compliant with policy and strategic objectives
• Conduct in-depth feasibility assessments and design solutions that enhance organizational effectiveness
• Architect and implement advanced process improvements, ensuring alignment with stakeholders
• Serve as a trusted advisor across departments, facilitating collaboration on process improvements
• Research complex organizational challenges, identify root causes, and design prevention strategies
• Develop reporting and dashboards to measure performance and support strategic decision-making
• Communicate insights clearly to stakeholders, ensuring smooth adoption
• Establish and maintain comprehensive process documentation
• Educate and guide delivery teams on process and functionality changes to ensure effective adoption
• Monitor organizational performance trends and surface new opportunities for transformation
• Identify, craft, and document internal controls
• Maintain and perform internal control procedures/documentation
• Support quarterly reviews and annual audits
• Ensure all initiatives remain aligned with overarching business strategy and long-term organizational goals

Benefits

• Comprehensive Insurance Coverage (including Medical, Dental, Vision, Pharmacy benefits, Life Insurance and AD&D)
• Flexible Spending Accounts and Health Savings Accounts
• Short-Term Disability and Long-Term Disability
• Comprehensive 401(k) plan
• Generous Parental Leave
• Unrestricted paid time off (known as Discretionary Time Off - DTO)
• Wellness Program, including ClassPass & Employee Assistance Program
• Tuition Reimbursement
• Optional Benefits: Pet Insurance, Identity Theft Protection, Student Debt Repayment Program and Prepaid Legal coverage

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level