Staff Architect, Digital Applications

Intuitive•Sunnyvale, CA

About The Position

The Staff Architect, Digital Applications is the technical and architectural leader responsible for defining and driving the long-term technology vision for the My Intuitive ecosystem. The role ensures customer-facing digital capabilities evolve into a single, integrated customer experience spanning mobile, web, and future AI-enabled experiences. The architect partners with product, engineering, design, clinical, commercial, data, and platform leaders to transform My Intuitive from a collection of applications into a unified digital ecosystem and the digital operating system for robotic surgery. The position defines the ecosystem’s end-state architecture, architectural principles, guardrails, reference architectures, and technology roadmaps. It leads architecture across customer identity, entitlements, collaboration, learning, case management, insights, notifications, analytics, integration, and AI capabilities, while promoting reusable, scalable, reliable, and maintainable cloud-native platforms and services. The architect shapes journey-centric experiences, supports AI-enabled workflows and personalized customer experiences, aligns engineering teams around shared architecture standards, and advises leadership on strategic technical decisions and investments. The role also leads architecture reviews and design governance, incorporating engineering quality, cybersecurity, privacy, compliance, safety, and regulatory considerations. Success is evaluated through progress toward a unified ecosystem, reduced duplication, product quality, platform reuse, consistent customer experiences, stronger adoption and engagement, and faster delivery.

Requirements

Bachelor's degree in Computer Science, Software Engineering, Computer Engineering, or a related field.
12+ years of experience designing and delivering large-scale software platforms and digital products.
8+ years operating in senior architecture leadership roles.
Proven track record defining architecture strategies across multiple products, business domains, and engineering organizations.
Deep expertise in cloud-native architectures, distributed systems, APIs, microservices, event-driven architectures, and platform engineering.
Experience building customer-facing ecosystems serving multiple personas and workflows.
Strong understanding of identity, personalization, engagement, analytics, data platforms, and digital customer experiences.
Demonstrated ability to influence senior leadership and drive alignment across organizations without direct authority.
Exceptional communication and strategic thinking skills.

Nice To Haves

Experience with healthcare, medical devices, surgical technologies, clinical applications, or regulated environments.
Experience building platform ecosystems spanning mobile, web, cloud, edge, and connected-device experiences.
Knowledge of AI-enabled customer experiences and intelligent workflow orchestration.
Experience defining multi-year technology strategies and organizational transformation initiatives.
Master's degree in Computer Science, Engineering, or a related field.

Responsibilities

Define and evolve the end-state architecture for the My Intuitive ecosystem.
Establish architectural principles, guardrails, reference architectures, and technical roadmaps aligned with business and customer objectives.
Drive convergence from fragmented applications toward a unified ecosystem based on common identity, customer journeys, data, and platform services.
Act as the chief architect for customer experience strategy across digital products and platforms.
Champion journey-centric architecture across Learn, Prepare, Perform, Review, Improve, and Mentor experiences.
Define reusable experience patterns for consistent navigation, personalization, workflow orchestration, and engagement.
Advocate for human-centered design principles and frictionless customer experiences.
Lead architecture across customer identity, entitlement, collaboration, learning, case management, insights, notifications, analytics, integration, and AI capabilities.
Promote platform-first approaches that maximize reuse, scalability, reliability, and maintainability.
Guide architecture for cloud-native platforms, APIs, event-driven systems, data products, AI services, and interoperability.
Establish architectural patterns that enable longitudinal customer journeys and personalized experiences.
Drive integration of AI-enabled workflows, recommendations, insights, learning pathways, and decision-support capabilities.
Partner with Data Engineering, AI/ML, Clinical, and Product teams on future-facing digital experiences.
Translate long-term business strategy into technology investments and architectural roadmaps in collaboration with leadership.
Align engineering teams around common architecture standards and platform direction.
Mentor senior engineers, architects, and technical leaders across the organization.
Advise on strategic engineering decisions and major investments.
Lead architecture reviews and technical design governance.
Incorporate engineering quality, cybersecurity, privacy, compliance, safety, and regulatory considerations into architectural decisions.
Establish measurable architecture outcomes tied to customer experience, adoption, scalability, and business value.