Staff Architect, Digital Applications
About The Position
The Staff Architect, Digital Applications is the technical and architectural leader responsible for defining and driving the long-term technology vision for the My Intuitive ecosystem. The role ensures that customer-facing digital capabilities evolve into a single, integrated experience across mobile, web, and future AI-enabled experiences. The architect partners with product, engineering, design, clinical, commercial, data, and platform leaders to transform My Intuitive from a collection of applications into a unified digital ecosystem and the digital operating system for robotic surgery. The successful candidate brings software architecture expertise, customer-centric thinking, platform strategy, organizational influence, and the ability to align multiple product and engineering organizations around a common architectural direction. The role leads ecosystem and customer-experience architecture, platform and systems architecture, AI-enabled applications, cross-functional alignment, and technical governance. Success is measured by progress toward a unified ecosystem, reduced duplication and fragmentation, product quality, shared-service reuse, consistent customer experiences, higher adoption and engagement, and faster delivery through reusable architecture.
Requirements
- Bachelor's degree in Computer Science, Software Engineering, Computer Engineering, or a related field.
- 12+ years of experience designing and delivering large-scale software platforms and digital products.
- 8+ years in senior architecture leadership roles.
- Proven track record defining architecture strategies across multiple products, business domains, and engineering organizations.
- Deep expertise in cloud-native architectures, distributed systems, APIs, microservices, event-driven architectures, and platform engineering.
- Experience building customer-facing ecosystems serving multiple personas and workflows.
- Strong understanding of identity, personalization, engagement, analytics, data platforms, and digital customer experiences.
- Demonstrated ability to influence senior leadership and drive alignment across organizations without direct authority.
- Exceptional communication and strategic-thinking skills.
Nice To Haves
- Experience with healthcare, medical devices, surgical technologies, clinical applications, or regulated environments.
- Experience building platform ecosystems spanning mobile, web, cloud, edge, and connected-device experiences.
- Knowledge of AI-enabled customer experiences and intelligent workflow orchestration.
- Experience defining multi-year technology strategies and organizational transformation initiatives.
- Master's degree in Computer Science, Engineering, or a related field.
Responsibilities
- Define and evolve the end-state architecture for the My Intuitive ecosystem.
- Establish architectural principles, guardrails, reference architectures, and technical roadmaps aligned with business and customer objectives.
- Drive convergence from fragmented applications toward a unified ecosystem based on common identity, customer journeys, data, and platform services.
- Act as chief architect for customer-experience strategy across digital products and platforms.
- Champion journey-centric architecture across Learn, Prepare, Perform, Review, Improve, and Mentor experiences.
- Define reusable experience patterns for consistent navigation, personalization, workflow orchestration, and engagement across the ecosystem.
- Advocate for human-centered design and frictionless customer experiences.
- Lead architecture across customer identity, entitlement, collaboration, learning, case management, insights, notifications, analytics, integration, and AI capabilities.
- Drive platform-first approaches that maximize reuse, scalability, reliability, and maintainability.
- Guide architecture for cloud-native platforms, APIs, event-driven systems, data products, AI services, and interoperability.
- Ensure solutions support current and future Intuitive platforms and digital services.
- Establish architectural patterns for longitudinal customer journeys and personalized experiences.
- Drive integration of AI-enabled workflows, recommendations, insights, learning pathways, and decision-support capabilities.
- Partner with Data Engineering, AI/ML, Clinical, and Product teams on future-facing digital experiences.
- Translate long-term business strategy into technology investments and architectural roadmaps in collaboration with leadership.
- Align multiple engineering teams around common architecture standards and platform direction.
- Mentor senior engineers, architects, and technical leaders across the organization.
- Serve as a trusted advisor on strategic engineering decisions and major investments.
- Lead architecture reviews and technical design governance.
- Incorporate engineering quality, cybersecurity, privacy, compliance, safety, and regulatory considerations into architectural decisions.
- Establish measurable architecture outcomes tied to customer experience, adoption, scalability, and business value.
Benefits
- Market-competitive compensation package including base pay, incentives, benefits, and equity.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
