Sr. Technical Program Manager, Technology Portfolio Management

Visa•Austin, TX

1d•$146,300 - $234,400•Hybrid

About The Position

Visa is seeking a strategic, relationship-oriented Senior Technical Program Manager to lead portfolio management and governance across multiple technology organizations for the Client Services portfolio. The role drives alignment, transparency, prioritization, and execution across technology initiatives, including work spanning teams and leaders outside the role’s direct reporting structures. The successful candidate builds partnerships, navigates competing priorities, and translates technical concepts into clear business insights for executive audiences. The position leads portfolio governance, roadmap visibility, dependency tracking, risk management, prioritization, and execution. It partners with Technical Program Managers and Project Managers to coordinate plans, milestones, dependencies, and delivery risks, and establishes scalable frameworks, metrics, and reporting for portfolio health, resource constraints, delivery progress, risks, and investment decisions. The role develops technical depth across domains and works with engineering and architecture teams on roadmaps, platform strategies, architecture, and delivery dependencies. It prepares executive presentations, portfolio reviews, strategic recommendations, business updates, governance materials, and data-driven reporting. It also identifies opportunities to use AI, automation, and digital capabilities to improve visibility, reporting, decision-making, execution, and operational effectiveness. The Senior Technical Program Manager fosters collaboration, accountability, transparency, learning, and continuous improvement; mentors and coaches teams; and provides operational management leadership through processes, operating rhythms, resource coordination, performance monitoring, and issue resolution. The role is performed in an office setting, with at least three days in the office; the Hiring Manager will confirm expectations for those days. Work hours vary according to department needs, and travel is required 5–10% of the time.

Requirements

At least 8 years of relevant work experience with a Bachelor’s degree, at least 5 years with an advanced degree (e.g., Master’s, MBA, JD, MD), or 2 years with a PhD.
Demonstrated experience leading complex technology portfolios across multiple organizations, including governance, prioritization, roadmap alignment, dependency management, risk tracking, and portfolio health reporting.
Solid understanding of software delivery practices, Agile methodologies, technical roadmaps, architecture considerations, and delivery dependencies, with the ability to translate technical information into business-focused insights.
Strong executive presence and ability to prepare concise, data-driven portfolio reviews, strategic recommendations, business updates, and decision-ready communications for senior leaders.
Exceptional communication, facilitation, negotiation, relationship-building, and conflict-resolution skills, including the ability to navigate ambiguity and competing priorities with diplomacy.
Experience leveraging AI, automation, analytics, or modern digital capabilities to improve portfolio visibility, reporting efficiency, decision-making, execution discipline, and operational effectiveness.
Proven ability to influence stakeholders and drive outcomes without direct authority across technology, product, business, engineering, and architecture teams in large matrix organizations.
Strong analytical, organizational, systems-thinking, and problem-solving capabilities.
Experience using portfolio and project management tools such as Jira, Clarity, Azure DevOps, Power BI, Smartsheet, or similar platforms.
Demonstrated experience in operational management, including establishing operating models and processes, coordinating resources and priorities, monitoring performance, resolving operational issues, and driving continuous improvement across complex, cross-functional organizations.
Ability to travel 5–10% of the time.
Ability to work in an office setting and sit and stand at a desk, communicate in person and by telephone, and frequently operate standard office equipment such as telephones and computers.

Nice To Haves

At least 9 years of relevant work experience with a Bachelor’s degree, at least 5 years with an advanced degree (e.g., Master’s, MBA, JD, MD), or 2 years with a PhD.
Experience developing and implementing technical systems.
Experience overseeing requirements definitions and functional specifications.
Experience in database design and technical architecture.
Experience providing project management and technical leadership.
Experience using project management tools for estimation and monitoring.
Experience managing multiple projects simultaneously.
Experience collaborating with cross-functional teams.
Experience ensuring project alignment with business objectives.
Familiarity with modern technology stacks for building, deploying, and supporting cloud-based applications, including cloud platforms, APIs, databases, containerization, CI/CD pipelines, and scalable application architectures.

Responsibilities

Lead portfolio management and governance across multiple technology organizations, ensuring strategic alignment, prioritization, roadmap visibility, dependency tracking, risk management, and effective execution.
Partner with Technical Program Managers and Project Managers to coordinate execution plans, track milestones and dependencies, manage delivery risks, and keep project activities aligned with portfolio priorities, governance standards, and strategic objectives.
Create scalable frameworks, metrics, and reporting mechanisms that provide transparency into portfolio health, resource constraints, delivery progress, emerging risks, and investment decisions.
Build partnerships and influence senior leaders, technology teams, product managers, and business stakeholders to align competing priorities without direct authority.
Facilitate cross-functional discussions, resolve conflicts, navigate complex situations, and provide objective analysis and strategic guidance to leadership teams.
Develop technical depth across multiple domains to engage with engineering and architecture teams on roadmaps, platform strategies, architecture considerations, and delivery dependencies.
Translate technical concepts into business-focused communications and support execution through clear priorities, measurable outcomes, and actionable plans.
Prepare and deliver executive presentations, portfolio reviews, business updates, strategic recommendations, and data-driven reporting on performance, risks, trends, and opportunities.
Produce communications for individual contributors through executive leadership, including strategy documents, governance updates, planning materials, and executive summaries.
Identify and implement opportunities to use AI, automation, and digital capabilities to improve portfolio visibility, reporting efficiency, decision-making, delivery execution, and operational effectiveness.
Champion continuous improvement by reducing manual effort, increasing organizational productivity, and staying informed about emerging technologies, AI capabilities, and industry best practices.
Foster collaboration, accountability, transparency, learning, innovation, and continuous improvement across teams.
Mentor and coach teams, leading through influence, credibility, and strong relationships.
Establish effective processes and operating rhythms; coordinate resources; monitor performance; and resolve issues to support consistent execution and organizational effectiveness.