Sr Specialist, Talent Acquisition

The Gap•Folsom, CA

About The Position

The Sr. Specialist, Talent Acquisition at Gap Inc. helps shape the talent experience across the company’s portfolio of brands. The role partners with recruiters, hiring leaders, and HR partners to coordinate recruiting activities and create a seamless, inclusive, and personal candidate journey. It supports the hiring process from interview coordination through offer-related and pre- and post-employment processes, while helping improve recruiting operations and candidate experience. The position also contributes to recruiting initiatives, supports other coordinators and new team members, and uses technology, including AI tools, to improve efficiency and quality.

Requirements

  • Experience in talent acquisition coordination, recruiting operations, project management, or a similar role.
  • Demonstrated experience coordinating complex, high-volume meeting schedules.
  • Strong organization and attention to detail, with the ability to manage multiple priorities in a fast-paced environment.
  • Ability to provide responsive and professional candidate interactions.
  • Proactive problem-solving skills, sound judgment, and ownership from start to finish.
  • Ability to build trusted working relationships with recruiters, hiring leaders, HR partners, and candidates.
  • Ability to navigate ambiguity and changing priorities while maintaining accuracy.
  • Strong communication skills and ability to adapt communication to different audiences and situations.
  • Openness to adopting new technology, including AI tools, and willingness to experiment, learn, and share effective practices.
  • Comfort working with recruiting systems, tools, and data, and ability to learn new technology quickly.

Responsibilities

  • Champion Gap Inc.’s culture and employer brand to help attract and engage a diverse pool of talent.
  • Coordinate end-to-end scheduling for multi-stage and onsite interviews, including panel coordination, travel arrangements, and candidate communications.
  • Deliver a consistent, inclusive, high-touch candidate experience from initial outreach through onboarding handoff.
  • Partner with recruiters and talent acquisition leaders to advance recruiting priorities, candidate management, and strategic initiatives.
  • Manage multiple priorities, anticipate needs, and keep candidates, recruiters, and hiring teams moving forward.
  • Own candidate pre- and post-employment processes, including background administration, reimbursements, relocation authorizations, and required documentation, while ensuring compliance with company policies and procedures.
  • Handle confidential candidate information carefully and maintain accurate records in Workday.
  • Document and improve scheduling and candidate-experience processes, using AI tools and other ways of working to increase efficiency and quality.
  • Use industry, competitor, and talent trends to help the team stay informed about the market.
  • Lead or contribute to projects and initiatives of varying scope with strong execution, attention to detail, and follow-through.
  • Escalate complex scheduling situations and help train or support coordinators and new team members.
  • Use AI tools in daily workflows to streamline scheduling, candidate communications, and administrative tasks.
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