Sr. Solutions Engineer
About The Position
The Senior Solutions Engineer partners directly with Sales to build strong relationships and provide software solutions. The role leads software demonstrations, answers technical product questions, manages prospect pilots, and supports implementations. It requires the ability to understand and close enterprise transactions, as well as a comprehensive understanding of the company’s product and business. This role works with Sales, Engineering, Product, and Support to deliver an excellent customer experience and effectively communicate customer needs to research and development teams. The position requires at least eight years of related experience, strong presentation and project management skills, and the ability to travel 50% or more. Minimal to light physical effort is required, with occasional lifting or moving of up to 25 pounds.
Requirements
- At least 8 years of related experience.
- Proven work experience as a Solutions Engineer or Sales Engineer.
- Ability to build strong, long-lasting relationships with senior executives.
- Solid technical background with understanding of and/or hands-on experience in software development and web technologies.
- Excellent written and verbal communication skills.
- Excellent presentation and creativity skills.
- Strong experience with ROI calculators and other value-creation tools.
- Ability to explain and present complex concepts in an easy-to-understand manner.
- Ability to travel 50% or more.
- Solid project management skills.
- Ability to work within a team environment.
Nice To Haves
- Experience with enterprise-class commercial vehicle fleets or enterprise customers.
- Experience with Class 8 fleets.
- Familiarity with HOS and ELD rule sets.
Responsibilities
- Work with Sales executives on solution selling into prospect accounts.
- Understand all aspects of the product and business.
- Create and deliver presentations and demonstrations that communicate the value proposition.
- Address technical product questions from prospects and clients.
- Lead and manage prospect pilots.
- Collaborate with Engineering, Product, Sales, and Support to provide an excellent customer experience.
- Gather current and potential customer specifications to ensure system configurations meet their requirements.
- Match customer business needs to proposed solutions.
- Communicate client needs to R&D teams for future product enhancements.
- Manage technical aspects of RFP and RFI responses.
- Collect and document competitive intelligence.
Benefits
- Medical, dental, and vision insurance.
- Short-term and long-term disability insurance.
- AD&D and life insurance.
- 401(k) plan.
- Paid vacation, sick leave, and holidays.
- Six weeks of paid parental leave.
- May be eligible for bonus and equity.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
