Sr Solutions Engineer
About The Position
The Solutions Engineer (SE) is a sales and technical role within F5’s sales organization, focused on supporting customers and partners. The SE supports the sales team with technical expertise and knowledge of F5 solutions, products, and the broader technology ecosystem. F5 provides training and certification to help maintain these skills. The role’s objective is to help achieve the allocated sales target by selling relevant F5 solutions and products in North America. As a trusted adviser, the SE learns customers’ technical and business challenges and proposes effective solutions. The SE presents both technical features and business benefits in a Technical Value Proposition. F5’s technologies support the development and delivery of modern applications, bridging NetOps and DevOps with multi-cloud application services spanning from code to customer.
Requirements
- At least 8 years of experience.
- A BS/BA degree in a relevant field such as computer science, electrical engineering, or management information systems, or equivalent experience.
- Experience as a Sales Engineer.
- Experience with traffic management and load-balancing technologies, such as F5, Citrix, Riverbed, or Kemp.
- Knowledge of HTTP, web servers, and web applications.
- Knowledge of associated protocols, such as TCP/IP, WebSocket, SPDY/HTTP2, SSL, SMTP, POP, and DNS.
- Skills with Linux- or UNIX-based systems.
- Skills in networking technologies and Internet security products and services.
- Experience with cloud providers such as GCP, AWS, or Azure.
- Experience or knowledge of microservices architecture, systems, and tools such as Kubernetes and Docker.
- API development and/or management experience.
- Experience in a DevOps environment, including understanding its tools, processes, and culture.
- Experience working with enterprise customers in the financial services space.
Responsibilities
- Articulate F5 product strategy and position F5’s value proposition and solutions in relation to customer business objectives.
- Provide technical expertise through sales presentations, solution designs, demonstrations, and proofs of concept using in-person or virtual presentations, whiteboards, and other methods.
- Mentor and educate sales teams on the value of F5 solutions and customer business drivers.
- Determine opportunity viability and map organizational structures.
- Drive the sales process with the Account Manager by identifying the Technical Decision Maker and securing their technical validation, support, and sponsorship.
- Provide world-class customer service throughout the customer life cycle.
- Collaborate with internal technical and sales resources, share best practices and updates, and offer or seek expertise as needed.
Benefits
- Incentive compensation
- Bonus
- Restricted stock units
- Benefits
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What This Job Offers
Job Type
Full-time
Career Level
Senior
