Sr Solutions Engineer
About The Position
The Solutions Engineer (SE) is a sales and technical role in the sales organization, focused on customers and partners. The role supports the sales team with technical expertise and knowledge of F5 solutions, helping achieve allocated sales targets by selling relevant F5 products and solutions in North America. The SE acts as a trusted adviser by learning customers’ technical and business challenges and proposing effective solutions. The role communicates both technical features and business benefits through a Technical Value Proposition. F5 provides training and certification to help SEs maintain relevant product and ecosystem knowledge. F5 offers technologies for developing and delivering modern applications, including multi-cloud application services spanning code to customer and solutions that bridge NetOps and DevOps.
Requirements
- Bachelor of Science or Bachelor of Arts degree in a relevant field such as computer science, electrical engineering, or management information systems, or equivalent experience.
- Experience as a Sales Engineer.
- Experience in traffic management and load-balancing technologies, such as F5, Citrix, Riverbed, or Kemp.
- Knowledge of HTTP, web servers, and web applications.
- Knowledge of associated protocols, including TCP/IP, WebSocket, SPDY/HTTP2, SSL, SMTP, POP, and DNS.
- Skills in Linux- or UNIX-based systems.
- Skills in networking technologies and Internet security products and services.
- Experience with cloud providers such as GCP, AWS, or Azure.
- Experience or knowledge of microservices architecture, systems, and tools such as Kubernetes and Docker.
- API development and/or management experience.
- Experience in a DevOps environment, including understanding its tools, processes, and culture.
- Experience working with enterprise customers in the financial services space.
- At least 8 years of experience.
Responsibilities
- Articulate F5 product strategy and position F5’s value proposition and solutions in relation to customer business objectives.
- Provide technical expertise through sales presentations, solution designs, demonstrations, and proofs of concept, using in-person or virtual presentations and whiteboards.
- Mentor and educate sales teams about the value of F5 solutions and business drivers.
- Determine opportunity viability and map organizational structures.
- Drive the sales process in partnership with the Account Manager by identifying the Technical Decision Maker and obtaining their technical validation, support, and sponsorship.
- Provide world-class customer service throughout the customer life cycle.
- Collaborate with internal technical and sales resources, share best practices and updates, and offer or seek expertise as needed.
Benefits
- Incentive compensation
- Bonus
- Restricted stock units
- Benefits
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What This Job Offers
Job Type
Full-time
Career Level
Senior
