Sr. Solutions Architect, Collaboration (Remote in US)
About The Position
At Presidio, we’re at the forefront of a global technology revolution, transforming industries through cutting-edge digital solutions and next-generation AI. We empower businesses—and their customers—to achieve more through innovation, automation, and intelligent insights. As a Sr. Solutions Architect, Collaboration you will be tasked with designing solutions that enable advanced collaboration mechanisms across customer environments. In this pre-sales role, you will be working with Presidio clients, account executives and engineers to understand business requirements, design architectures and deliver professional proposals. As a Sr. Solutions Architect, Collaboration you will be tasked with designing solutions that enable advanced collaboration mechanisms across customer environments. In this pre-sales role, you will be working with Presidio clients, account executives and engineers to understand business requirements, design architectures and deliver professional proposals.
Requirements
- Bachelor’s degree or equivalent experience and/or military experience
- 7+ years of relevant experience
- 5+ years of consulting experience; Presales experience strongly preferred
- Experience with Microsoft, Zoom Collaboration portfolio, and Cisco Collaboration portfolio (CUCM, Unity Connection, Contact Center Express, Flex Licensing/Smart Accounts, Webex Calling, Webex Contact Center)
- Strong experience with migrating customers from on premise collaboration solutions to cloud collaboration platforms
- Foundational understanding of Cloud Technologies (AWS, Azure)
- Foundational knowledge of DevOps/Automation with Workflow Integrations
- Thorough knowledge of Cisco products and understanding of infrastructure and best practices.
- Solid interpersonal and presentation skills including client-facing consulting skills.
- Knowledge of AI/ML industry trends and initiatives
- Strong oral and written communication skills.
Nice To Haves
- Relevant technical certifications
- Experience working for a Systems Integrator/Reseller or Vendor
Responsibilities
- Provide pre-sales support of Cisco/Zoom/Microsoft Collaboration related opportunities & solutions.
- Understand client's infrastructures, business needs & provide expertise and consulting on Cisco/Zoom/Microsoft solutions and third-party addon collaboration products.
- Provide internal assistance on Cisco/Zoom/Microsoft solutions, product plans and roadmaps.
- Conduct in-person & virtual presentations to clients.
- Work closely with inside & outside account management team to develop & drive business.
- Coordinate hardware & software quotations with account teams.
- Develop and deliver scopes of works, hour/cost estimates, professional proposals, and design documentation.
- Provide management and account team oral and written reports on the client needs, problems, interests, market situations, competitive activities, and potential for new products/services.
- Gain knowledge about products, applications, technical service, market conditions, competition, and technology trends through research, partner technical experts and customer feedback.
- Help guide and direct customers by performing ROI and TCO analyses of Cisco, Zoom, and Microsoft collaboration solutions
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
