Sr. Software Engineer - Accounts

Hinge Health • San Francisco, CA

20h

About The Position

Hinge Health is a digital health company delivering evidence-based musculoskeletal pain solutions through personalized exercise therapy and virtual care. The Accounts team builds and shapes account experiences that support the company’s members, with a focus on stability and growth. This role centers on user identity and account management, including registration, authentication, authorization, and identity-provider integrations. The engineer will help establish technical foundations for a high-impact product and deliver a seamless user experience while collaborating with product managers, designers, and backend engineers.

Backend engineers architect and implement end-to-end solutions, including well-tested, performant APIs and data models. They profile systems to identify scaling bottlenecks, contribute to code reviews, and support production systems in a continuous-deployment, owner-operator DevOps culture. Production technologies include Golang, gRPC, AWS, Postgres, Redis, and Temporal. The engineering workflow uses trunk-based CI/CD, and systems follow healthcare security and compliance standards including HIPAA, HITRUST, SOC 2, and CCPA.

Requirements

• Bachelor’s degree or equivalent in Computer Science, Engineering, or a related technical field.
• At least 5 years of non-internship, full-time professional software development experience.
• At least 4 years of experience with at least one software programming language.
• At least 4 years of experience across the full software development life cycle.
• Experience delivering large software projects or features in a production environment.
• Proficiency in at least one modern programming language, such as Golang, Python, Java, or JavaScript.
• Good understanding and practical knowledge of cloud-based services and technologies, such as gRPC, protobufs, Temporal, Docker/Kubernetes, or AWS.
• Experience building or maintaining user identity, authentication, or account management systems, such as registration, sign-in, credential or identity linking, and role-based authorization.
• Hands-on experience with an identity-provider platform such as Auth0, Okta, or similar, including relevant technologies or capabilities such as OIDC, SAML, SSO, passwordless or social authentication, or identity-provider management/authentication APIs.

Nice To Haves

• Experience with data ingestion, integration, and security.
• Experience with Auth0, including Management/Authentication APIs, Organizations, event streams, or tenant/connection configuration, or comparable identity-provider expertise.
• Familiarity with IAM concepts including MFA, entity resolution or deduplication for user/member records, and credential lifecycle management.
• Experience with Temporal or similar durable workflow engines for user lifecycle operations such as registration, bootstrapping, or invitations.
• Experience with AI technologies for software design and coding assistance.
• Experience mentoring or onboarding junior engineers.
• Familiarity with distributed systems, cloud infrastructure, or scalable architectures.
• Experience with healthcare technology or regulated environments.
• Experience with Agile development practices.

Responsibilities

• Deliver large projects that introduce new product capabilities, often maintaining key code repositories.
• Design, build, and operate identity and account management systems, including member registration and sign-in workflows, OTP/MFA verification, social login, account linking, and identity-provider integrations.
• Break complex problems into manageable tasks, deliver predictably, and identify and resolve incident root causes.
• Collaborate with the team to develop and execute technical strategies while balancing short- and long-term trade-offs.
• Mentor and support junior engineers through code reviews and pairing.
• Integrate and leverage AI technologies to automate processes and enhance product features.
• Improve the maintainability, availability, and performance of team features, and contribute to architecture and developer tooling.
• Communicate technical ideas to technical and non-technical partners and document solutions.
• Architect and implement end-to-end solutions, APIs, and data models; profile systems for scaling bottlenecks; and support production code.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior