Sr Site Reliability Engineer, Retail and Marcom Engineering

Apple•Austin, TX

About The Position

Apple’s Information Systems and Technology (IS&T) organization supports Apple’s devices, transactions, and technology systems. Within IS&T, Retail and Marcom Engineering builds and operates systems and experiences connecting Apple products with customers, including technology for Apple’s online and physical stores and interactive marketing experiences and tools. As a Sr Site Reliability Engineer, you will provide technical leadership for the reliability, availability, and scalability of infrastructure, storage, and cloud platforms powering www.apple.com interactive marketing experiences worldwide. You will independently own critical systems end to end, set technical direction for team reliability practices, and promote high engineering rigor.

Requirements

At least 5 years of hands-on experience as a systems, storage, or cloud engineer, including technical ownership of production systems at scale.
Knowledge of Linux (OEL, RHEL, CentOS) utilities and internals.
Expertise in Git and automated build/test systems such as Jenkins and Vagrant.
Expertise with Kubernetes platforms, on-premise or in the cloud.
Experience with at least one major cloud infrastructure platform, including architecture-level decisions.
Hands-on experience with storage platforms such as NetApp, Isilon, or object storage at scale.
Hands-on experience with configuration management tools such as Puppet or Ansible.
Hands-on experience with enterprise-grade x86-based hardware platforms.
Automation skills in Python or Go.
Knowledge of basic networking, internet, and web technologies, including IPv4/IPv6, DNS, HTTP, HTML, CSS, and JavaScript, and hands-on experience debugging web applications at the network/protocol level.

Nice To Haves

Experience building or scaling an internal platform or tooling broadly adopted across infrastructure teams.
Background supporting high-traffic, consumer-facing web platforms.
Experience mentoring or leading a small team of SREs, including influencing technical direction across teams without formal management authority.
Ability to independently drive a reliability initiative from design through production and long-term ownership.
Excellent verbal and written communication skills, including communicating technical concepts and details to technical and non-technical audiences.
Practical experience with GitOps infrastructure automation.
Deep experience with multi-platform cloud and on-premise applications at scale, particularly AWS and/or Alicloud.
Experience migrating bare-metal or virtualized applications and infrastructure to containerized cloud deployments.
Experience building web applications and services at scale in Go.
Experience with large-scale systems performance tuning, replication, and failover as part of an SRE role.
Experience with security hardening of production infrastructure at scale.

Responsibilities

Drive reliability, availability, and scalability across infrastructure, storage, and cloud platforms supporting global www.apple.com interactive marketing experiences.
Independently own critical systems end to end.
Set technical direction for reliability practices across the team.
Raise the bar for engineering rigor.

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