About The Position

The DevOps Engineer will join Apple’s Retail and Marcom Engineering Operations Team within the CS&E organization. The team helps ensure the stability, reliability, and performance of customer-facing applications serving millions of users across diverse services. It sustains and optimizes systems through automation, cloud infrastructure management, and proactive monitoring, while addressing traffic, deployments, DDoS, and WAF challenges. The team collaborates with development, security, and business teams to meet Apple’s standards for site reliability and security. The role focuses on integrating development and operations processes to deliver highly available systems. The engineer’s expertise in cloud platforms, automation, and infrastructure management will support the success of team projects.

Requirements

  • At least 5 years of experience as an Ops/SRE Engineer or in a similar role.
  • Proficiency with cloud fleet deployment strategies and technologies such as Docker, Kubernetes, EKS, or equivalent; knowledge of Helm, Terraform, and Ansible.
  • Programming and scripting skills in languages such as Bash, Python, Node, or Java.
  • Proficiency in CI/CD using Jenkins and GitHub.
  • Experience with observability technologies such as Prometheus, Grafana, Splunk, or similar.
  • Bachelor’s degree in Computer Science or equivalent experience.

Nice To Haves

  • Experience with cloud migrations.
  • Familiarity with AEM upgrades, troubleshooting, and Apache upgrades.
  • Experience handling high-priority incidents and root cause analysis.
  • Experience with AI software development tools such as Claude or similar.

Responsibilities

  • Support the stability, reliability, and performance of customer-facing applications.
  • Sustain and optimize systems through automation, cloud infrastructure management, and proactive monitoring.
  • Address operational challenges involving traffic, deployments, DDoS, and WAF.
  • Collaborate with development, security, and business teams to uphold site reliability and security standards.
  • Integrate development and operations processes to deliver highly available systems.
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