Sr Scheduler - Digestive Health Clinic

Munson Healthcare•Traverse City, MI

2d•Onsite

About The Position

As a Senior Scheduler, you will work with patients, families, staff, and providers to schedule surgery, pre-op physicals, and testing in a timely manner. Your personal interaction and efficiency start the path for an exceptional experience of care, wellness, and healing. You will ensure that prior authorizations are completed as required for surgical procedures in a timely manner as required by individual insurances. Additionally, you will identify how prior authorizations can be managed more effectively in a more efficient manner. You will ensure that documentation is complete to support the accurate billing of surgical procedures, i.e., insurance verification, prior authorization, etc. You will oversee the process from start to finish. You will make sure scheduling tools are complete, accurate and up to date at all times, through the use of timely checking and updating from voice mail, e-mail, memos, intranet communication, etc.

Requirements

High school diploma required.
5 years of experience in a highly demanding, customer-driven, fast-paced, professional work environment that included acute attention to detail, multifaceted work demands with emphasis on quickly prioritizing and resolving a high volume of scheduling needs, preferably in a health care environment (in lieu of an Associate's Degree).

Nice To Haves

Associate's degree in business, accounting, medical office management, medical administration, secretarial science, health services administration, or related degree preferred.

Responsibilities

Schedule surgery, pre-op physicals, and testing in a timely manner.
Ensure prior authorizations are completed as required for surgical procedures in a timely manner.
Identify how prior authorizations can be managed more effectively.
Ensure documentation is complete to support accurate billing of surgical procedures.
Oversee the scheduling process from start to finish.
Ensure scheduling tools are complete, accurate, and up to date.