Sr. Representative, Accounts Payable (Hybrid - Norristown, PA)

Quest Diagnostics•West Norriton, PA

2d•Hybrid

About The Position

Coordinate and expedite payment-document processing for Quest Diagnostics’ Accounts Payable operations, which handle approximately 65,000 transactions per week valued at $65 million. Direct daily workflow, process supplier payments, resolve payment and supplier-account issues, and coordinate with internal departments and external customers. The role also supports vendor setup and master-file maintenance, process improvements, system testing, and related projects.

Requirements

High school diploma.
At least two years of accounting and/or accounts payable experience.
Demonstrated proficiency with Excel spreadsheets, including functions and pivot tables.
Knowledge of word-processing and database applications.
Strong customer-service skills.
Strong written and oral communication skills.
Ability to work effectively in a team environment.
Ability to multitask and maintain strong organizational skills.
Tenacity toward accuracy and attention to detail.
Ability to exercise judgment when prioritizing payments and determining appropriate corrective measures.

Nice To Haves

Associate degree preferred.
Skill with PeopleSoft Financials or a comparable accounting system.

Responsibilities

Coordinate daily workflow to meet payment-processing volume quotas, correspond with customers, and facilitate scheduled recurring payments.
Prepare Access templates to upload invoices and summary bills into PeopleSoft.
Analyze vouchers in error status and determine how to correct them.
Analyze vouchers in match exception and work with Procurement, Materials, and suppliers to resolve them.
Evaluate identified problems and resolutions and communicate them to the Supervisor.
Serve as a liaison between Accounts Payable and assigned customers to resolve general-ledger questions and routine payment, statement, and supplier issues.
Monitor, research, and reconcile supplier-statement items; ensure supplier accounts are current and accurately reflect liabilities.
Review and research supplier refund checks, apply general-ledger coding, and submit checks for deposit.
Process supplier payments through PeopleSoft Financials using invoices, check requests, expense reports, and other payee documentation.
Communicate effectively and courteously with management, strategic suppliers, business-unit executives, and other customers.
Coordinate with Procurement, Real Estate, Human Resources, Materials Management, Employer Solutions, and International to ensure payment information is adequate for Accounts Payable processing.
Complete documentation and procedures to set up vendors for payment.
Participate in training, strategic-planning sessions, process-improvement activities, and project teams.
Assist with system testing for process enhancements and upgrades.
Maintain the Supplier Masterfile and supporting tax and banking documents.
Prioritize payments, assess the validity of outstanding issues, and determine appropriate corrective measures.
Analyze and redistribute payment documents across Accounts Payable functional areas.
Resolve problems for internal business units and external vendors.
Analyze payment documents to ensure standard operating procedures are followed.