Sr. Representative, Accounts Payable (Hybrid - Norristown, PA)

Quest Diagnostics•West Norriton Township, PA

3d•Hybrid

About The Position

Coordinate and expedite the processing of payment documents submitted to Accounts Payable by directing daily workflow for a large accounts payable operation responsible for approximately 65,000 transactions per week, valued at $65 million. The position is with Quest Diagnostics, described as the nation’s largest lab and diagnostics company, and is located in Collegeville, PA. The role is listed as hybrid in Norristown, PA. The representative processes supplier payments and related documentation, resolves invoice and voucher exceptions, maintains supplier account records, and serves as a liaison between Accounts Payable, suppliers, and internal business units. The position also supports process improvement, system testing, vendor setup, and the maintenance of supplier tax and banking documentation.

Requirements

High school diploma.
At least two years of accounting and/or accounts payable experience.
Demonstrated proficiency with Excel spreadsheets, including functions and pivot tables.
Knowledge of word-processing and database applications.
High level of customer service skills.
Strong written and oral communication skills.
Ability to use PeopleSoft Financials or a comparable accounting system.
Ability to perform effectively in a team environment.
Ability to multitask and strong organizational skills.
Tenacity toward accuracy and attention to detail.

Nice To Haves

Associate degree preferred.

Responsibilities

Coordinate daily workflow to meet payment-processing volume quotas, correspond with customers, and facilitate scheduled recurring payments.
Prepare Access templates to upload invoices and summary bills into PeopleSoft.
Analyze vouchers in error status and determine appropriate corrective action.
Analyze vouchers with match exceptions and work with Procurement, Materials, and suppliers to resolve them.
Evaluate identified problems and resolutions and communicate them to the Supervisor.
Act as liaison between Accounts Payable and assigned customers to resolve general-ledger-related questions, routine payment and statement questions, and unresolved supplier issues.
Monitor, research, and reconcile items on supplier statements.
Ensure supplier accounts are current and accurately reflect liabilities.
Review and research supplier refund checks, apply general ledger coding, and submit checks for deposit.
Process supplier payments through PeopleSoft Financials using invoices, check requests, expense reports, and other payee documentation.
Interact and correspond effectively and courteously with management, strategic suppliers, business unit executives, and other customers.
Coordinate interdepartmental activities to ensure adequate payment information for Accounts Payable processing, including with Procurement, Real Estate, Human Resources, Materials Management, Employer Solutions, and International.
Complete documentation and procedures to set up vendors for payment.
Participate in training, strategic planning for process improvement, and project-related teams.
Assist with system testing for process enhancements and system upgrades.
Maintain the Supplier Masterfile and supporting tax and banking documents.
Exercise judgment when prioritizing payments, determine the validity of outstanding issues and appropriate corrective measures, and analyze and redistribute payment documents among Accounts Payable functional areas.
Resolve problems for internal business units and external vendors, and analyze payment documents to ensure standard operating procedures are followed.