Sr. Program Manager

Itron, Inc.•Austin, TX

1d•Hybrid

About The Position

Itron is seeking a highly skilled and experienced Senior Global Operations Program Manager to lead and optimize its worldwide operations. This strategic role requires a self-directed and accountable leader with exceptional communication, creativity, and problem-solving skills to ensure the seamless execution of global initiatives in a technology-driven Utilities & Energy environment. The position focuses on leading strategic global initiatives to strengthen operational excellence, scalability, and resilience across worldwide operations supporting Utilities & Energy technology solutions. It involves developing and executing multi-year operational roadmaps, owning end-to-end program management for complex global operations programs, and partnering across functions like Product Business Units, R&D, Product Marketing, Global Operations, and Finance. A key aspect is driving global supply chain optimization, establishing global quality and compliance frameworks, defining and tracking performance metrics, mitigating risks, and influencing stakeholders at all levels. The role champions an agile, self-directed operating model to empower teams for innovation and high-impact results.

Requirements

Bachelor’s degree in Supply Chain Management, Operations Management, Business, Engineering, or a related field; advanced degree preferred.
10+ years of progressive Program Management experience, including leadership of large‑scale, complex, global operations or supply chain programs.
Demonstrated experience in a Senior Global Operations, Supply Chain, or Program Management leadership role, preferably within a technology‑driven Utilities & Energy environment.
Deep knowledge of global supply chain principles, supply chain resiliency, manufacturing operations, logistics, inventory management, and best practices.
Proven ability to operate as a self‑driven, accountable, and highly organized leader who can manage ambiguity, set priorities, and deliver results without constant supervision.
Strong analytical, problem‑solving, and decision‑making skills, with the ability to translate data into actionable insights.
Exceptional leadership, communication, and interpersonal skills, with experience influencing cross‑functional and global stakeholders.
Experience leveraging supply chain and operations technologies to improve visibility, efficiency, and performance.
Demonstrated commitment to customer‑centric outcomes, collaboration, and continuous improvement.

Nice To Haves

Professional certifications such as PMP, APICS, CSCMP, or equivalent operations or supply chain credentials.
Experience building and scaling resilient global supply chains across diverse geographic regions and regulatory environments.
Knowledge of cultural considerations and change management in global business operations.
Background in technology-enabled operations supporting Utilities, Energy, or adjacent regulated industries.

Responsibilities

Lead strategic global initiatives that strengthen operational excellence, scalability, and resilience across worldwide operations supporting Utilities & Energy technology solutions.
Develop and execute multi-year operational roadmaps aligned with business objectives, customer outcomes, and enterprise priorities, while continuously identifying opportunities for innovation and improvement.
Own end‑to‑end program management for complex, cross‑functional global operations programs, ensuring accountable planning, execution, risk management, and delivery.
Partner collaboratively across functions, including Product Business Units, Research & Development, Product Marketing, Global Operations (procurement, manufacturing, logistics, quality), and Finance to ensure alignment, transparency, and consistent standards.
Drive global supply chain optimization, including inventory management, manufacturing operations, logistics, and supplier performance, with a strong focus on resiliency, compliance, and customer impact.
Establish and maintain global quality and compliance frameworks, working closely with Regulatory Affairs to meet applicable regional and international regulations.
Define, track, and analyze performance metrics (KPIs) to measure program success, operational efficiency, cost optimization, and customer value.
Identify, assess, and proactively mitigate risks to global operations programs, ensuring business continuity and reliable service delivery.
Serve as a trusted leader and communicator, influencing stakeholders at all levels through clear, authentic, and data‑driven insights.
Champion an agile, self‑directed operating model, empowering teams to innovate, adapt quickly, and deliver high‑impact results in a fast‑evolving global environment.