Sr. Program Manager

UMT•Brooklyn, NY

11d•Hybrid

About The Position

Translation is seeking a Sr. Program Manager to develop and manage scopes, timelines, budgets, and delivery systems for programs of varying complexity. The role coordinates internal and external meetings and stakeholders throughout each program, delivers strategic and creative work directly to day-to-day clients, and manages communications, documentation, and talent allocations. Working with the Group Engagement Director and Business Leadership, the Sr. Program Manager helps ensure programs are completed on time and within budget, supports high-quality integrated delivery, and keeps work aligned with engagement strategy. The role is based in Brooklyn, New York, with four days in the office and one remote day each week.

Requirements

At least 3 years of experience in a creative agency or similar communications environment.
Strong understanding of advertising, marketing, media, production, and agency finance.
Familiarity with the lifecycle of integrated campaigns across broadcast, digital, experiential, and/or social.
Experience supporting or leading calls with cross-functional agency teams and interfacing directly with clients.
Fluency in Google Suite, especially Sheets and Slides.
Experience with resource management or workforce planning and project planning tools.
Excellent written and verbal communication skills, including the ability to present ideas clearly, accurately, and succinctly.
Strong time management and organizational skills, with the ability to juggle multiple priorities under tight deadlines without sacrificing quality.
Proactive, hands-on, results-driven, detail-oriented approach and pride in one’s work.
Ability to handle challenges with optimism and a solutions-oriented mindset, while being persistent and diplomatic.
Comfort navigating creative, production, and strategy disciplines and working with external partners.
Ability to recognize when to escalate challenges and opportunities to appropriate leads.
Strong curiosity and desire to learn and engage with AI tools.

Nice To Haves

Experience directly managing timelines and deliverables for creative and production workstreams.
Exposure to or direct experience with production processes.
Experience as a producer or account executive in an agency environment, including client-facing work.
Passion for culture, innovation, and helping brands show up meaningfully in the world.

Responsibilities

Develop scopes, timelines, budgets, and delivery systems appropriate to each program.
Coordinate internal and external meetings throughout program lifecycles and maintain coordination with key stakeholders, including Business Leadership and Production.
Deliver strategic and creative deliverables directly to day-to-day clients.
Own contact reports for internal teams and clients.
Manage talent allocations week over week.
Work with the Group Engagement Director and Business Leadership to plan programs for successful completion on time and on budget.
Coordinate internal teams, ensure high-quality delivery, and keep work aligned with the engagement's overarching strategy.
Develop an understanding of clients’ businesses and industries, competitors, and audience demographics.
Reinforce team processes and manage documentation and communications to support integrated ways of working.