Sr. Program Director

Project Hospitality • New York, NY

2d • $88,740 - $91,529 • Onsite

About The Position

The Sr. Program Director oversees the daily operation of Hospitality House and the Family Supported Housing Program. The role provides program leadership, clinical consultation and crisis intervention, staff supervision and human resource management, and responsibility for budgets, reporting, quality improvement, regulatory compliance, facility management, and community relations. The director also works with DHS and other agencies to address shelter census and ensure the shelter operates at or near full capacity.

Requirements

• At least a master's degree in Social Work; a related master's degree, such as in psychology or education, may be considered.
• Minimum of four years of experience in homeless services, substance abuse, and/or mental health treatment.
• Minimum of two years of administrative and/or supervisory experience in the relevant fields.
• Exceptional oral and written communication skills and highly developed skills working with individuals and groups.
• Computer knowledge and fiscal skills sufficient to address external regulatory agency requirements and internal agency needs.
• Physical ability to perform the essential job functions.
• Professional conduct and adherence to high moral and ethical standards.

Nice To Haves

• LMSW or LCSW credential preferred.

Responsibilities

• Lead and facilitate the program and maintain effective communication with staff.
• Provide clinical consultation and crisis intervention as required.
• Oversee the Family Supported Housing Program.
• Manage staffing matters in accordance with agency policy, including recruitment, new-staff orientation, evaluations, competency reviews, credentialing, staff development, and training.
• Ensure paperwork and reports are accurate, timely, and forwarded or submitted to the appropriate personnel.
• Contribute to budget preparation, comply with the approved program budget, monitor expenses and revenues, and authorize check requisitions under $1,000.
• Represent the program in marketing, professional, and community relations activities as directed by the Sr. Deputy Executive Director.
• Participate in program development and implement, monitor, and evaluate ongoing quality-improvement plans within daily operations.
• Use information from oversight, compliance, and regulatory sources in daily program operations.
• Attend meetings with DHS and other agencies as directed.
• Comply with OTDA “900 Series” regulations and monitor legal and contractual obligations.
• Provide ongoing staff supervision and hold weekly clinical and administrative staff meetings, keeping minutes of discussions and decisions.
• Manage the facility to ensure program areas are clean, in good repair, and conducive to client goals; maintain equipment inventories appropriately.
• Ensure compliance with program goals and objectives set by the agency and funding sources.
• Oversee census matters with DHS so the shelter operates at or near full capacity.
• Participate in internal and external professional activities that further the program and the field of family homeless services.
• Perform other duties as needed to meet program and client needs.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior