Sr. Program Coordinator

University of Miami • Coral Gables, FL

5d

About The Position

The Sr. Program Coordinator provides administrative support to the Talent & Organizational Development (TOD) team by managing and coordinating organization-wide orientation and other learning initiatives. The position supports training logistics, including room setup, training materials and supplies, and ensuring participants have access to sessions and receive attendance credit. The coordinator also supports program development and evaluation, enrollment management, recordkeeping, and partnerships with external organizations. The role is based in Miami and is full time.

Requirements

• High school diploma or equivalent.
• Minimum 3 years of relevant experience.
• Skill in completing assignments accurately and with attention to detail.
• Ability to analyze, organize, and prioritize work under pressure while meeting deadlines.
• Ability to process and handle confidential information with discretion.
• Ability to work evenings, nights, and weekends as necessary.
• Commitment to the University’s core values.
• Ability to work independently and/or in a collaborative environment.
• Proficiency in computer software, such as Microsoft Office.

Responsibilities

• Serve as the primary information resource regarding training programs and orientation procedures and processes.
• Assist with training program development and updates.
• Create and monitor employee training session rosters.
• Prepare orientation enrollment lists and materials, and confirm facilitators and training formats for Global Orientation and other training programs.
• Assist with facilitator auditions, selection, and training.
• Coordinate training venue schematics and logistics.
• Manage training sessions, including format and venue setup, catering, facilitator updates, and participant questions.
• Capture session statistical information and maintain training records.
• Manage employee enrollment in ULearn and assign required online training to new hires in a timely manner.
• Register students for courses using University procedures and systems.
• Assist with database maintenance and enrollment management.
• Continuously evaluate employees’ learning experiences and improve program quality and value.
• Develop strategic partnerships with external entities and organizations.
• Review program effectiveness through survey results and offer suggestions for improvements.
• Adhere to University and unit-level policies and procedures and safeguard University assets.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED