Sr. Product Manager - Outbound, Travel and Expense Management
About The Position
The Sr. Product Manager will represent Workday Travel and Expense Management within the Spend Management Outbound Product Management team. The team partners with Sales, Product Marketing, Services, and Inbound Product Managers to identify important customer problems and works with customers, prospects, and go-to-market teams to drive product value, awareness, and adoption. The role combines product capability knowledge, domain expertise, industry trends, and competitive intelligence to inform the roadmap and help customers, partners, and go-to-market teams realize product value. The position also supports customer engagement, product adoption, feature communication, presentations, and industry analyst relations.
Requirements
- At least 8 years of experience in product management defining, launching, and iterating on impactful SaaS and/or cloud-based enterprise software products, or equivalent experience.
- Direct experience with or deep understanding of travel and expense processes.
- Excellent verbal and written communication skills.
- Demonstrated ability to lead customer engagements and present to large audiences.
- Experience building cross-team relationships that achieve effective outcomes.
- Proven understanding of design thinking and the product development process.
- Ability to make tradeoff decisions, participate in a culture of knowledge sharing and transparency, and appreciate the challenges faced by engineering and product teams.
- Experience developing or supporting enterprise SaaS products.
Responsibilities
- Serve as the point of contact for the Travel and Expense Management process for go-to-market teams, Marketing, and Services, and support them through the Land-Adopt-Expand-Renew operating cycle.
- Use competitor analysis, industry trends, product analytics, and insights from customers and internal customer-facing functions to influence the product roadmap.
- Represent customer needs and use cases, and apply understanding of customer success outcomes to influence feature design and implementation strategy.
- Create and publish customer-facing content explaining product features and their value.
- Design and execute feature adoption initiatives to achieve success outcomes and help customers continuously realize value.
- Develop and deliver presentations to varied audiences at conferences, customer visits, and during sales cycles.
- Support industry analyst engagements to help position Workday Travel and Expense Management as an industry leader.
Benefits
- May be eligible for the Workday Bonus Plan or a role-specific commission/bonus.
- May be eligible for annual refresh stock grants.
- Flexible work arrangements, including time in the office or in the field with customers, prospects, and partners.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
