Sr. Product Manager - Outbound, Travel and Expense Management

Workday • Boulder, CO

20h • Hybrid

About The Position

The Sr. Product Manager is part of Workday’s Spend Management Outbound Product Management team, which partners with Sales, Product Marketing, Services, and Inbound Product Managers to identify important customer problems and drive product value, awareness, and adoption. The role serves as the point of contact for Travel and Expense Management for go-to-market teams, Marketing, and Services, supporting customers and internal teams throughout the Land-Adopt-Expand-Renew cycle.

The Product Manager combines knowledge of product capabilities, travel and expense processes, industry trends, and competitive intelligence to inform the product roadmap. They represent customer needs in feature design and implementation, create customer-facing materials that explain product capabilities and value, and develop initiatives that drive adoption and customer outcomes. The role also involves presenting to varied audiences and supporting analyst engagements to position Workday Travel and Expense Management as an industry leader.

The position is based primarily in Boulder, Colorado, with Workday’s flexible work approach: at least 50% of time each quarter is spent in an office or in the field with customers, prospects, and partners, depending on role. The role may be eligible for a Workday Bonus Plan or role-specific commission/bonus and annual refresh stock grants.

Requirements

• At least 8 years of experience in product management defining, launching, and iterating on impactful SaaS and/or cloud-based enterprise software products, or equivalent experience.
• Direct experience with or deep understanding of travel and expense processes.
• Excellent verbal and written communication skills, with demonstrated ability to lead customer engagements and present to large audiences.
• Experience building cross-team relationships that produce effective outcomes.
• Proven understanding of design thinking and the product development process.
• Ability to make tradeoff decisions, participate in a culture of knowledge sharing and transparency, and appreciate the challenges faced by engineering and product teams.
• Experience developing or supporting enterprise SaaS products.

Responsibilities

• Serve as the point of contact for Travel and Expense Management for go-to-market teams, Marketing, and Services, supporting the Land-Adopt-Expand-Renew operating cycle.
• Use competitor analysis, industry trends, product analytics, and insights from customers and internal customer-facing teams to influence the product roadmap.
• Represent customers and apply knowledge of use cases and success outcomes to influence feature design and implementation strategy.
• Create and publish customer-facing content explaining the what and why of features and connecting product capabilities to value.
• Design and execute feature adoption initiatives to achieve success outcomes and help customers continuously realize value.
• Develop and deliver high-quality presentations at conferences, customer visits, and during sales cycles.
• Support industry analyst engagements to help position Workday Travel and Expense Management as an industry leader.

Benefits

• May be eligible for the Workday Bonus Plan or a role-specific commission/bonus.
• May be eligible for annual refresh stock grants.
• Workday describes a flexible work approach that allows employees to create schedules suited to business, team, and personal needs.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed