Sr. Product Manager (Utilities Vertical)

Zeitview•Boston, MA

20h•$160,000 - $180,000

About The Position

Zeitview is seeking a customer-focused product manager to serve as its resident expert for the Utilities vertical. The role owns problem definition: understanding enterprise customers’ needs, motivations, and business value, then translating customer and market insights into clear, prioritized requirements for platform product managers and engineering teams. The position also owns competitive intelligence and metrics for measuring product and strategy success, and is focused on growth, including developing business cases and go-to-market strategies for expanded offerings. The role works closely with customers and sales, but does not own the product backlog, write technical specifications, or ship software directly. It partners with solutions-side product managers to negotiate how and when vertical priorities are addressed. It involves regular enterprise customer calls and travel to customer sites and inspection locations, as well as cross-functional coordination without direct reports. During the first six months, the person will define success measures for the Utilities vertical tied to revenue, retention, and customer outcomes; embed with three to five strategic accounts to understand their workflows and needs; conduct structured discovery and synthesize findings into a prioritized problem set; advocate for engineering capacity with data and customer evidence; write requirements suitable for engineering and reusable across the platform; and build internal credibility as an expert in the utilities industry. Candidates must already be located in Boston/New England or the San Francisco Bay Area.

Requirements

Bachelor’s degree or higher in a science, technology, or related field, or equivalent work experience.
At least 8 years of professional experience.
At least 5 years in product management, solutions consulting, technical sales, or a comparable customer-facing role in enterprise software.
Deep expertise in electric utilities, including utility assets, inspection workflows, regulatory context, and business models.
Track record of building trusted enterprise customer relationships and translating them into insight about underlying needs.
Ability to conduct structured discovery and synthesize qualitative and quantitative inputs into a prioritized problem set.
Commercial acumen connecting product decisions to pipeline, deal size, retention, and competitive positioning.
Exceptional communication skills, including presenting to customer executives and translating discussions into product briefs for product and engineering teams.
Willingness to travel to customer sites and inspection locations.
Already located in Boston/New England or the San Francisco Bay Area.

Nice To Haves

Experience with operational or service-delivery teams, such as field inspection or drone operations.
Experience with geospatial data, remote sensing, or asset management platforms.
Familiarity with AI/ML-powered products and the ability to assess whether they address real vertical problems.
Experience with go-to-market strategy, including product launches, positioning, pricing, or vertical-specific marketing.
Experience in mobile application development.

Responsibilities

Define success measures for the Utilities vertical that connect to revenue, retention, and customer outcomes.
Develop deep understanding of strategic customers’ inspection workflows, pain points, and decision-making structures.
Conduct structured customer and market discovery, including interviews, operational ride-alongs, competitive analysis, and usage-data analysis.
Synthesize qualitative and quantitative findings into a prioritized problem set for the Utilities vertical.
Negotiate with platform product managers for engineering capacity, supporting priorities with data and customer evidence.
Write clear, prioritized requirements that can withstand engineering scrutiny and serve platform-wide needs.
Build trusted enterprise customer relationships and translate underlying needs into product insight.
Own competitive intelligence and define metrics to demonstrate product and strategy success.
Develop business cases and go-to-market strategies for expanding offerings.
Coordinate across functions and informally guide others without direct people-management responsibility.
Travel to customer sites and inspection locations.