Sr. Product Manager (Utilities Vertical)
About The Position
Zeitview is seeking a Senior Product Manager to serve as the voice of customers and resident industry expert for its Utilities vertical. The role owns problem definition: understanding enterprise customers’ needs, their reasons for needing solutions, and the value those solutions offer. It involves customer discovery, relationship-building alongside sales, synthesizing market signals, and translating insights into prioritized requirements for platform product managers and engineering teams. The role also owns competitive intelligence and success metrics, and is expected to develop business cases and go-to-market strategies for expanding offerings. It defines the “what” and “why” and works with solutions-side product managers to negotiate the “how” and “when”; it does not own a product backlog or ship software directly. In the first six months, the manager will define success for the Utilities vertical in terms of revenue, retention, and customer outcomes; embed with three to five strategic accounts to understand their inspection workflows, pain points, and decision-making; conduct structured discovery using interviews, operational ride-alongs, competitive analysis, and usage data; and synthesize findings into a prioritized problem set. The role will advocate for vertical priorities with platform product managers using data and customer evidence, write requirements that can guide engineering while serving platform-wide needs, and build internal credibility as Zeitview’s leading Utilities industry expert. The position involves regular enterprise customer calls and travel to customer sites and inspection locations. It is an individual-contributor role that coordinates across functions and informally guides others, without direct reports. Zeitview seeks someone already located in Boston/New England or the San Francisco Bay Area. The company describes its mission as accelerating the global transition to renewable energy and sustainable infrastructure through advanced inspection solutions.
Requirements
- Bachelor’s degree or higher in a science, technology, or related field, or equivalent work experience.
- At least 8 years of professional experience, including at least 5 years in product management, solutions consulting, technical sales, or a comparable customer-facing enterprise software role.
- Deep domain expertise in electric utilities, including familiarity with utility assets, inspection workflows, regulatory context, and business models.
- Demonstrated ability to build trusted enterprise customer relationships and turn them into insight about underlying needs.
- Ability to conduct structured discovery and synthesize qualitative and quantitative inputs into actionable, prioritized problems.
- Commercial acumen, including understanding how product decisions affect pipeline, deal size, retention, and competitive positioning.
- Exceptional communication skills, including presenting to customer executives and translating discussions into product briefs for product and engineering teams.
- Willingness to travel to customer sites and inspection locations.
- Already located in Boston/New England or the San Francisco Bay Area.
Nice To Haves
- Experience working with operational or service delivery teams, such as field inspection or drone operations.
- Experience with geospatial data, remote sensing, or asset management platforms.
- Familiarity with AI/ML-powered products and the ability to assess their relevance to real vertical problems.
- Experience with go-to-market strategy, including product launches, positioning, pricing, or vertical-specific marketing.
- Experience in mobile application development.
Responsibilities
- Define success metrics for the Utilities vertical tied to revenue, retention, and customer outcomes.
- Embed with strategic Utilities accounts to understand inspection workflows, pain points, and decision-making structures.
- Conduct structured customer and market discovery through interviews, operational ride-alongs, competitive analysis, and usage data.
- Synthesize qualitative and quantitative findings into a prioritized problem set for the Utilities vertical.
- Negotiate engineering capacity with platform product managers, supporting priorities with data and customer evidence.
- Write clear, actionable requirements for solutions-side product managers and engineering teams.
- Build internal expertise and credibility as Zeitview’s Utilities industry expert.
- Develop competitive intelligence and define metrics to demonstrate product and strategy success.
- Propose business cases and go-to-market strategies for expanding product and service offerings.
- Build trusted enterprise customer relationships and work alongside sales.
- Travel to customer sites and inspection locations.
Benefits
- Competitive base salary, annual bonus, and stock options.
- Choice of multiple medical insurance plans, including HSA options.
- 100% coverage of medical insurance premiums for the employee and dependents.
- Unlimited paid time off.
- Autonomy and upward mobility.
- Diverse, equitable, and inclusive culture.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
