Sr. Product Manager- Controls Service Agreements

Trane Technologies • La Crosse, MN

8d • Remote

About The Position

The Sr. Product Manager – Controls Service Agreements leads controls service agreement products, projects, and initiatives to support growth and standardization for Trane Commercial HVAC in the Americas. The role is accountable for meeting or exceeding revenue growth targets, maintaining market share, and expanding margin. The position calls for a results-driven professional who understands Trane’s service business, can develop and execute a strategic vision, and communicates effectively with executive presence. It offers an opportunity to develop toward senior product leadership, portfolio leadership, or general management roles.

The role develops and executes product plans for connected controls and building automation system (BAS) services, aligning positioning, pricing, cost, margins, and customer value with the broader building services strategy. It evaluates market and customer needs, supports new product development business cases, and collaborates with service, controls, digital, equipment, and market research teams. The position also reviews service offerings, pricing, policies, and features, and leads stakeholders toward alignment and execution in a remote, collaborative environment.

Requirements

• Bachelor’s degree or relevant industry experience.
• At least 5 years of combined experience in sales, marketing, P&L leadership, and/or product management roles.
• Experience with HVAC and BAS/controls, knowledge of building systems operation, and extensive knowledge of field, service, and product.
• Understanding of how Day 1 and Day 2 controls projects and service offerings work and interact, and of the customer benefits of a long-term relationship with the original BAS installer.
• Excellent written and verbal communication skills, strong negotiation and communication skills at all organizational levels, and executive presence.
• Demonstrated ability to lead through influence, including in environments resistant to change.
• Strong quantitative and analytical skills.
• Deep understanding of service business needs, cycles, and tradeoffs, and ability to translate that understanding into strategic product direction and business outcomes.
• Ability to work effectively in remote and virtual settings, with strong time management, initiative, and collaboration skills.
• Ability to travel independently up to 20% of the time.

Nice To Haves

• MBA or equivalent.
• Knowledge of LEAN practices and ceremonies.

Responsibilities

• Manage short- and long-term product performance tradeoffs, measured by revenue, margin, and market share, and remain accountable for business results.
• Manage day-to-day controls service offerings, identifying and delivering profitable growth opportunities.
• Support industry, market, and competitor analyses, including segmentation of end consumers and customers.
• Develop and execute the product plan for connected controls and BAS services, including positioning, pricing, cost, margins, and customer value proposition.
• Articulate a future vision for the business and align product plans with the overall building services strategy.
• Initiate and support New Product Development business cases with clear visibility into incremental revenue, margin expansion, and direct and indirect business impacts and dependencies.
• Collaborate with service, controls, digital, and equipment product managers to align strategy with broader system initiatives and Trane’s overall strategy.
• Collaborate with market research teams to understand customer needs and define customer requirements and supporting systems for product lines.
• Review and approve or reject changes to offer structure, pricing, policies, or service features based on customer needs and regular product and service line reviews.
• Ensure pricing changes to existing offerings account for inflation, market trends, competitor actions, changes to offerings or features, and product lifecycle stages.
• Lead and influence stakeholders across in-person and virtual settings to drive alignment and execution, including when change is difficult or resisted.
• Lead and solve problems while supporting team success in a remote, collaborative environment.

Benefits

• Health insurance and holistic wellness programs with incentives, effective on the first day.
• Fertility coverage and adoption/surrogacy assistance.
• Up to 15 vacation days, paid holidays, sick leave, and options supporting volunteer and parental leave.
• 401(k) match.
• Educational and training opportunities through company programs, tuition assistance, and student debt support.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior