Sr. Product Manager- Controls Service Agreements

trane technologies•La Crosse, WI

3d•$122,700 - $220,955•Remote

About The Position

The Sr. Product Manager – Controls Service Agreements will lead controls service agreement products, projects, and initiatives to support service agreement growth and standardization for Trane Commercial HVAC in the Americas. The role is accountable for meeting or exceeding revenue growth targets, maintaining market share, and expanding margin. The position calls for a high-energy, results-driven professional who understands Trane’s service business and can articulate a strategic vision and execute it to deliver business results. It is a highly visible opportunity for someone seeking to develop toward a senior product leader, portfolio leader, or general management role. The position is virtual and requires independent travel up to 20% of the time.

Requirements

Bachelor’s degree or relevant industry experience.
At least 5 years of combined experience in sales, marketing, P&L leadership, and/or product management roles.
HVAC and BAS/controls experience, knowledge of building systems operation, and extensive knowledge of field, service, and product.
Understanding of how Day 1 and Day 2 controls projects and service offerings work and interact, and the benefits customers can receive from a long-term relationship with their original BAS installer.
Excellent written and verbal communication skills, including strong negotiation and communication skills at all organizational levels and executive presence.
Demonstrated ability to lead through influence, including success in environments resistant to change.
Strong quantitative and analytical skills.
Deep understanding of service business needs, cycles, and tradeoffs, with the ability to translate that understanding into strategic product direction and business outcomes.
Ability to work effectively in remote and virtual settings, with strong time management, initiative, and collaboration skills.
Ability to travel independently up to 20% of the time.

Nice To Haves

MBA or equivalent.
Knowledge of LEAN practices and ceremonies.

Responsibilities

Manage short- and long-term product performance tradeoffs, measured by revenue, margin, and market share, and take accountability for business results.
Manage day-to-day controls services offering needs, identifying and delivering profitable growth opportunities.
Support industry, market, and competitor analyses, including detailed end-consumer and customer segmentations.
Develop and execute the product plan for connected controls and BAS services, aligning positioning, pricing, cost, margins, and customer value with the broader building services strategy.
Articulate a clear future vision for the business.
Initiate and support New Product Development business cases that identify incremental revenue, expanded margin, and direct or indirect business impacts and dependencies.
Collaborate with service, controls, digital, and equipment product managers to align strategy with broader system initiatives and Trane’s overall strategy.
Work with market research teams to understand customer needs and define customer requirements and supporting systems for product lines.
Review and approve or reject adjustments to offer structure, pricing, policies, and service features based on product and service line reviews.
Ensure pricing changes to existing offerings address inflation, market trends, competitor actions, changes to offer structure or features, and lifecycle stages.
Lead and influence stakeholders across the organization to drive alignment and execution, including where change may be difficult or resisted.
Demonstrate servant leadership by initiating, leading, and solving problems while supporting team success in a remote, collaborative environment.