Sr Product Manager, Controls Service Agreements

Trane Italia•Davidson, NC

1d•$122,700 - $220,955•Remote

About The Position

The Sr Product Manager – Controls Service Agreements leads controls service agreement products, projects, and initiatives supporting growth and standardization for Trane Commercial HVAC in the Americas. The role is accountable for meeting or exceeding revenue growth targets, maintaining market share, and expanding margin. It calls for a results-driven professional who understands Trane’s service business and can set and execute a strategic vision. This is a highly visible opportunity with potential development toward senior product leadership, portfolio leadership, or general management roles. The position manages product performance across revenue, margin, and market share, and oversees the day-to-day needs of controls services offerings. It develops and executes plans for connected controls and building automation system (BAS) services, including product positioning, pricing, costs, margins, and customer value propositions. The role also supports market analysis, new product development business cases, customer research, and cross-functional alignment with service, controls, digital, and equipment teams. The work location is virtual, and independent travel of up to 20% is required.

Requirements

Bachelor’s degree or relevant industry experience required.
At least 5 years of combined experience in sales, marketing, P&L leadership, and/or product management roles.
Experience in HVAC and BAS/controls, knowledge of building systems operation, and extensive knowledge of field, service, and product.
Understanding of how Day 1 and Day 2 controls projects and service offerings work and interact, and of the customer benefits of a long-term relationship with the original BAS installer.
Excellent written and verbal communication skills, strong negotiation and communication skills at all organizational levels, and executive presence.
Demonstrated ability to lead through influence, including success in environments resistant to change.
Strong quantitative and analytical skills.
Deep understanding of service business needs, cycles, and tradeoffs, and ability to translate that understanding into strategic product direction and business outcomes.
Ability to work effectively in remote and virtual settings, with strong time management, initiative, and collaboration skills.
Ability to travel independently up to 20% of the time.

Nice To Haves

MBA or equivalent.
Knowledge of LEAN practices and ceremonies.

Responsibilities

Manage tradeoffs between short- and long-term product performance measured by revenue, margin, and market share, and take accountability for business results.
Manage day-to-day needs of controls services offerings, identifying and delivering profitable growth opportunities.
Support industry, market, and competitor analyses, including detailed segmentation of end consumers and customers.
Develop and execute the product plan for connected controls and BAS services, ensuring positioning, pricing, cost, margins, and customer value proposition support the building services strategy.
Craft and communicate a clear future vision for the business.
Initiate and support New Product Development business cases, identifying incremental revenue, expanded margin, and direct and indirect business impacts and dependencies.
Collaborate with service, controls, digital, and equipment product managers to align strategy with broader system initiatives and Trane’s overall strategy.
Collaborate with market research teams to understand customer needs and define customer requirements and supporting systems for product lines.
Review and approve or reject adjustments to offer structure, pricing, policies, or service features based on regular product and service line reviews.
Ensure pricing changes to existing offerings account for inflation, market trends, competitor actions, changes to offer structure or features, and lifecycle stages.
Lead and influence stakeholders across in-person and virtual settings to drive alignment and execution, including where change may be difficult or resisted.
Demonstrate servant leadership by initiating, leading, and solving problems while supporting team success in a remote, collaborative environment.