Sr. Product Manager, T-Mobile Visa

T-Mobile•Bellevue, WA

2d•$121,600 - $219,400

About The Position

The Sr. Product Manager, Financial Services Strategy & Analysis, helps define the product and business strategy for the T-Mobile Visa, particularly to drive new customer acquisitions. The role works with the Financial Services team, internal stakeholders across T-Mobile, and external partners to launch, manage, and grow the business. It identifies opportunities across marketing and acquisition, product features and functionality, offers and promotions, frontline training, communications, and incentives to help achieve business goals. The Sr. Product Manager owns products, platforms, services, and experiences from opportunity identification through delivery and production performance. This includes finding alignment among customer needs, technical feasibility, and business objectives; securing funding; and leading cross-functional teams and stakeholders. The role combines customer empathy, strategic and commercial judgment, analytical skills, and leadership to deliver differentiated products that support growth and improve customer outcomes. The position includes conducting market research, generating product requirements and specifications, setting long-term product strategy, creating roadmaps, supporting technical delivery, defining release scope, coordinating release schedules with development and other stakeholders, and supporting go-to-market activities. The position requires travel. The national base pay range is $121,600–$219,400, with total target cash earnings opportunity of $145,920–$263,280. Actual compensation varies based on factors including work location, qualifications, and experience.

Requirements

Bachelor’s degree, preferably in an analytical or technical subject area.
4 to 7 years of relevant product management experience, or equivalent experience launching and managing products.
Strong analytical skills, including demonstrated ability to identify, analyze, and synthesize product-use data and use it to make decisions.
Experience building and managing business cases and models.
Experience delivering business or technology initiatives.
Strong requirements-elicitation skills and proven writing ability, including writing clearly and concisely for different audiences.
Ability to communicate effectively and efficiently at director level or below while collaborating and influencing.
At least 18 years of age.
Legally authorized to work in the United States.

Nice To Haves

Relevant experience in fintech or financial services.
Relevant experience supporting a frontline sales or service team.
Experience creating or manipulating databases using SQL and creating reports and data visualizations with tools such as Tableau or Power BI.

Responsibilities

Own products or features of moderate complexity and scope end to end, including creating, maintaining, managing, and communicating product vision and roadmaps.
Identify target customers for existing or future products and conduct end-user product research.
Partner with business stakeholders and internal and external partners to understand customer experiences and identify opportunities.
Analyze quantitative and qualitative data to identify innovation opportunities, diagnose issues, and assess opportunity size and impact.
Conduct cost-benefit, ROI, NPV, and competitive product analyses to support decisions.
Present, communicate, influence, and sell product ideas to directors and below; provide ad hoc analysis and insights to management.
Recommend product features and positioning strategies to improve customer experience and support growth.
Use customer insights to guide product vision, strategy, roadmaps, and priorities; meet with customers, identify unmet needs, and test ideas with customers.
Translate product and platform strategy into detailed features and user stories for development teams; create prototypes as needed.
Own and prioritize the product backlog with business and technology partners, considering business and customer impact and production defects.
Coordinate with stakeholders and execution teams to create and communicate anticipated release schedules.
Create and maintain dashboards and reports tracking product health and success metrics.
Work with advertising and public relations to promote products, and support sales, marketing, and other stakeholder teams with product knowledge and documentation.
Support software development from strategy and architecture through deployment and production support.
Communicate technical challenges and make informed trade-off decisions.
Be accountable for product quality and production performance, including response to critical or high-impact defects and stakeholder communications.
Manage development of adoption tools and training materials.
Identify execution, operational, and organizational issues that impede product success and drive improvement plans within the role’s sphere of influence.
Build positive working relationships with technical and non-technical teams, including sales, commercial accounting, marketing, legal, go-to-market, and finance, as well as outside partners and customer representatives.
Maintain professional knowledge through workshops, publications, personal networks, and professional societies.

Benefits

Competitive base salary and compensation package.
Annual stock grant and employee stock purchase plan.
401(k) and access to free, year-round money coaches.
Medical, dental, and vision insurance.
Flexible spending account.
Paid time off and up to 12 paid holidays.
Paid parental and family leave.
Family-building benefits, back-up care, enhanced family support, and childcare subsidy.
Tuition assistance and college coaching.
Short- and long-term disability coverage.
Voluntary AD&D, accident, life, disability, and long-term care coverage.
Mobile service and home internet discounts for eligible employees.
Pet insurance for eligible employees.
Commuter and transit programs for eligible employees.
Annual bonus or periodic sales incentive or bonus, depending on role and eligibility.