Sr Product Manager, T-Mobile Money

T-Mobile•Bellevue, WA

About The Position

The Sr Product Manager, T-Mobile Money helps define the product and business strategy for T-Mobile’s banking portfolio. The role researches customer needs, business objectives, benchmarks, and the competitive landscape, then turns those findings into a prioritized roadmap with clear sequencing, rationale, and business cases. It works with internal T-Mobile teams and external banking and platform partners to develop features, capabilities, requirements, and user stories, and to launch, operate, and grow the business. The Sr Product Manager identifies opportunities across acquisition, product features and functionality, offers and promotions, and market expansion. The role is accountable for products, platforms, services, and experiences that meet their intended business goals. It brings together customer needs, technical feasibility, business goals, and funding, and leads cross-functional teams and partners in delivering differentiated products that support growth and positively affect customers. Day-to-day work includes market research, requirements and specifications, long-term product strategy and roadmaps, end-to-end technical delivery, release and product-increment scoping, release scheduling with development, program management, and marketing, and support for go-to-market activities. The position also monitors product performance and communicates recommendations and analysis to leadership.

Requirements

  • At least 7 years of relevant product management experience, or equivalent experience launching and leading new products.
  • Strong analytical skills, including the ability to synthesize product usage data and use it to drive decisions.
  • Strong product judgment and ability to prioritize and make sound tradeoffs with incomplete information.
  • Intellectual curiosity and a willingness to investigate data and details to identify root causes and learn quickly.
  • Experience building and managing complex business cases, financial models, and product or business P&L.
  • Experience delivering large, complex business and technology initiatives end to end in close partnership with engineering and IT.
  • Strong requirements discovery and writing skills, with the ability to communicate concisely and clearly to different audiences.
  • Proven ability to communicate with leadership while collaborating effectively and influencing stakeholders.
  • Fluency with AI tools and workflows, with experience applying them to accelerate product discovery, analysis, and delivery.
  • Bachelor’s degree plus 7 years of related work experience, or an advanced degree plus 5 years of related experience.
  • At least 18 years of age.
  • Legally authorized to work in the United States.

Nice To Haves

  • At least 5 years of relevant experience in fintech or financial services.
  • Working knowledge of the regulatory and compliance environment for consumer financial products.

Responsibilities

  • Own the product roadmap from inception through implementation, aligned with customer value and business objectives.
  • Identify target customers for current and future products, and design and drive end-user product research.
  • Analyze competitors, benchmarks, and the market landscape to identify gaps, opportunities, and areas for innovation.
  • Work with business teams, partners, and leadership to understand customer experiences and identify opportunities.
  • Analyze quantitative and qualitative data to size opportunities, identify root causes, and prioritize investment, partnering with data scientists as needed.
  • Use rapid, hypothesis-driven testing and experiments, including prototypes and A/B tests, to validate ideas and inform product direction.
  • Build and manage business cases, financial models, and product P&L, including cost-benefit, ROI, and NPV analysis; follow enterprise processes to secure and maintain funding.
  • Translate strategy into features, capabilities, requirements, and user stories for delivery teams, using prototypes where useful.
  • Own and prioritize the product backlog with engineering and IT partners, aligning priorities to business and customer impact.
  • Partner with engineering and IT on feasibility and solution design, incorporating technical debt and long-term technical investment into the roadmap.
  • Anticipate industry trends and account for their potential impact and opportunities in product planning.
  • Identify and shape market expansion opportunities across new customer segments, channels, and offers.
  • Define product capabilities and drive deployment through launch, supporting go-to-market activities as needed.
  • Build dashboards and instrumentation to monitor product and feature performance, product health, and success metrics.
  • Communicate, influence, and present ideas to leaders at VP level and below, including product presentations and ad hoc executive analysis.

Benefits

  • Competitive base salary and compensation package.
  • Annual stock grant and employee stock purchase plan.
  • 401(k).
  • Access to free, year-round money coaches.
  • Annual bonus or periodic sales incentive or bonus for eligible employees.
  • Medical, dental, and vision insurance.
  • Flexible spending account.
  • Paid time off and up to 12 paid holidays.
  • Paid parental and family leave.
  • Family building benefits, back-up care, enhanced family support, and childcare subsidy.
  • Tuition assistance and college coaching.
  • Short- and long-term disability coverage.
  • Voluntary AD&D, accident, life, disability, and long-term care insurance.
  • Mobile service and home internet discounts for eligible employees.
  • Pet insurance for eligible employees.
  • Commuter and transit programs for eligible employees.
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