Sr. Product Manager, T-Mobile Visa

T-Mobile•Bellevue, WA

1d•$121,600 - $219,400

About The Position

The Sr. Product Manager, Financial Services Strategy & Analysis, helps define the product and business strategy for the T-Mobile Visa, with a focus on driving new acquisitions. The role works with the Financial Services team, internal stakeholders across T-Mobile, and external partners to launch, manage, and grow the business. It identifies opportunities across marketing and acquisition, product features and functionality, offers and promotions, frontline training, communications, and incentives to help meet business goals. The Sr. Product Manager owns products, platforms, services, and experiences from opportunity identification through delivery and performance. This includes connecting customer needs, technical feasibility, and business objectives; securing funding; and leading cross-functional teams and stakeholders. The role combines customer empathy, strategic and analytical thinking, commercial judgment, and leadership to deliver differentiated products that drive growth and customer value. Work includes conducting market research, generating product requirements and specifications, setting long-term product strategy, creating roadmaps, supporting technical delivery end to end, defining release scope, coordinating release schedules with development and other teams, and supporting go-to-market activities. The position requires travel. The listed national base pay range is $121,600–$219,400, with total target cash earnings of $145,920–$263,280.

Requirements

Bachelor’s degree; preferably in an analytical or technical subject area.
4 to 7 years of relevant product management experience, or equivalent experience launching and managing products.
Strong analytical skills, including the ability to identify, analyze, and synthesize product-use data and use it to drive decisions.
Experience building and managing business cases and models.
Experience delivering business or technology initiatives.
Strong requirements-elicitation skills and proven writing ability, including writing clearly and concisely for different audiences.
Ability to communicate effectively and efficiently with Director-level stakeholders and below, using collaboration and influence.
At least 18 years of age.
Legally authorized to work in the United States.

Nice To Haves

Relevant experience in fintech or financial services.
Relevant experience supporting a frontline sales or service team.
Experience creating or manipulating databases using SQL and creating reports and data visualizations with tools such as Tableau or Power BI.

Responsibilities

Own products or features of moderate complexity end to end, including creating, managing, maintaining, and communicating product vision and roadmap.
Identify target customers for existing or future products and drive end-user research.
Partner with business and internal and external stakeholders to understand customer experiences and identify opportunities.
Analyze quantitative and qualitative data to identify product opportunities, diagnose issues, and assess opportunity size and impact.
Conduct cost-benefit, ROI, NPV, and competitive product analyses to support decisions.
Communicate, influence, and present product ideas to Director-level stakeholders and below; provide ad hoc analysis and insights to management.
Recommend product features and positioning strategies to improve customer experience and support growth.
Use customer insights to inform product vision, strategy, roadmap, and priorities; meet with customers, identify unmet needs, and test ideas with real customers.
Translate product strategy into detailed features and user stories for development teams, potentially including prototypes.
Own and manage product backlog and priorities with business and technology partners; prioritize work based on business and customer impact.
Include production defects in backlog prioritization and collaborate with stakeholders and execution teams to communicate release schedules.
Create and maintain dashboards and reports tracking product health and success metrics.
Collaborate with advertising and public relations to promote products; support sales, marketing, and other stakeholders with product knowledge and documentation.
Support execution across the software development lifecycle, from strategy and architecture through deployment and support.
Communicate technical challenges to stakeholders and make informed trade-off decisions.
Be accountable for product quality and production performance, including response and stakeholder communications for critical or high-impact defects.
Manage development of adoption tools and training materials.
Identify execution, operational, and organizational obstacles to product success and drive improvement plans within the role’s sphere of influence.
Develop positive working relationships with technical and non-technical teams, customer groups, outside partners, and third parties.
Maintain professional knowledge through educational workshops, professional publications, personal networks, and professional societies.

Benefits

Competitive base salary and compensation package.
Annual stock grant and employee stock purchase plan.
401(k) and access to free, year-round money coaches.
Annual bonus or periodic sales incentive or bonus, depending on role and eligibility.
Medical, dental, and vision insurance.
Flexible spending account.
Paid time off and up to 12 paid holidays.
Paid parental and family leave.
Family building benefits, back-up care, enhanced family support, and childcare subsidy.
Tuition assistance and college coaching.
Short- and long-term disability coverage.
Voluntary AD&D, accident, life, disability, and long-term care coverage.
Mobile service and home internet discounts for eligible employees.
Pet insurance for eligible employees.
Commuter and transit programs for eligible employees.