Sr. Manager, Project Management - Visa Social Studio

Visa•Los Angeles, CA

3d•$138,600 - $222,300•Hybrid

About The Position

The Senior Manager, Project Management—Visa Social Studio is a member of Visa’s Creative Studio team and reports to the Director of Project Management and Creative Operations. The role leads end-to-end planning and delivery of high-impact social content, creator activations, and integrated campaigns that bring Visa’s brand positioning and voice to life across global platforms. This hands-on leader combines project management discipline with social and creative fluency to bring structure, clarity, and momentum to complex creative environments. The role partners with Strategy, Creative, Production, Brand, Media, Sponsorship, Legal, Creator Partnerships, regional teams, and external agencies to deliver work on time, within scope, and to standards for quality, brand integrity, platform readiness, and compliance. This is a hybrid position; the expected number of days in the office will be confirmed by the Hiring Manager. Work hours vary according to department needs. The role requires travel 5–10% of the time and is performed in an office setting. It requires sitting and standing at a desk, communicating in person and by telephone, and frequently operating standard office equipment such as telephones and computers.

Requirements

At least 8 years of relevant work experience with a bachelor’s degree, 5 years with an advanced degree (for example, master’s, MBA, JD, or MD), or 2 years with a PhD.
Demonstrated experience leading complex project or program delivery in social media, creative production, content operations, or a related field.

Nice To Haves

At least 9 years of relevant work experience with a bachelor’s degree, 7 years with an advanced degree, or 3 years with a PhD.
Proven success managing large-scale, high-profile social content, campaigns, and productions for a global brand, agency, or creator-focused organization.
Strong command of cross-functional creative development, strategy, production, media, distribution, legal and compliance, sponsorship, and creator partnership processes.
Fluency in social deliverables, specifications, review requirements, and publishing workflows for Instagram, TikTok, YouTube, X, and emerging platforms across organic and paid media.
Experience managing agency and vendor relationships, scopes of work, budgets, resourcing, and delivery expectations.
Advanced proficiency with project management and collaboration tools such as Wrike, Workfront, Asana, Notion, Microsoft Project, and SharePoint.
Ability to synthesize complex information, make sound recommendations, and influence cross-functional partners and senior leaders without direct authority.
Excellent written, verbal, facilitation, and presentation skills, including the ability to tailor communication for working teams and executives.
Highly organized, resourceful, and detail-oriented, with sound judgment and the ability to prioritize competing demands in a fast-paced, ambiguous environment.
Collaborative, inclusive, and team-oriented leadership style with a bias for action, continuous improvement, and measurable outcomes.

Responsibilities

Lead end-to-end project management for social-first content, tentpole campaigns, sponsorship programs, reactive opportunities, and always-on work, from intake and briefing through launch and closeout.
Translate strategic and creative objectives into integrated project plans, schedules, milestones, budgets, resource plans, task assignments, approval pathways, and delivery requirements.
Establish ownership, decision rights, dependencies, and success criteria at kickoff; maintain accurate plans and documentation in designated project management platforms.
Coordinate cross-functional teams and external partners, facilitate working sessions, resolve blockers, and keep stakeholders aligned throughout the project lifecycle.
Manage creative, brand, legal, regulatory, rights, talent, and partner reviews; document feedback and decisions and drive timely resolution of open issues.
Monitor scope, schedule, resources, budget, quality, and risk across concurrent workstreams; escalate decisions and recommend mitigation plans as needed.
Provide concise status reports, executive-ready updates, decision logs, and action tracking that communicate progress, risks, dependencies, owners, and deadlines.
Partner with internal teams and agencies to maintain organized repositories, naming conventions, permissions, and asset-management practices using tools such as Wrike and SharePoint.
Identify opportunities to streamline intake, planning, approvals, and delivery; implement scalable templates, governance, operating rhythms, and performance measures.
Coach partners on social asset workflows and project management expectations, foster accountability, and model collaborative, solutions-oriented leadership.