Sr. Product Manager, Ford Pro Sales Solutions

Ford • Dearborn, MI

13d • $132,800 - $250,800 • Hybrid

About The Position

The Senior Product Manager serves as the strategic product leader for Ford Pro digital products and capabilities. The role defines why to invest, what to build, and why it matters now, ensuring investments deliver measurable customer, business, and operational outcomes. The Product Manager works with business partners, customers, engineering, UX, analytics, and partner teams across geographic regions to identify opportunities, validate assumptions, set product strategy, and create roadmaps aligned with organizational objectives.

The role translates customer and business needs into prioritized investments, measurable goals, and clear feature definitions. As part of the product triad, Product Management owns strategic direction, prioritization, epic-level requirements, acceptance criteria, and acceptance of delivered value; Engineering owns the technical approach and software execution; and UX leads research-informed experience design and validation. The position also applies Ford-approved AI capabilities to product work and may use the internal PM tool Krystal.

Based in Dearborn, Michigan, this is a hybrid position requiring onsite work four or more days per week. Relocation assistance may be available for qualified candidates. The role is leadership level 6, with a stated salary range of $132,800–$250,800. Visa sponsorship is not available.

Requirements

• Bachelor’s degree or equivalent combination of relevant education and experience.
• At least 5 years of progressively responsible experience in digital products, software products, or an Agile product-development environment.
• At least 3 years of experience as a Product Manager, Product Owner, or in a related product leadership role, including responsibility for product strategy, roadmaps, prioritization, and stakeholder alignment.
• Demonstrated experience connecting customer needs and business objectives to a clear product strategy and measurable product outcomes.
• Experience defining product vision, objectives, key performance indicators, feature requirements, and acceptance criteria.
• Experience conducting product discovery, customer validation, analytics review, and evidence-based prioritization.
• Experience collaborating with Engineering Managers on estimation, quarterly capacity planning, sequencing, dependencies, and delivery risk.
• Experience partnering with UX, engineering, analytics, and business stakeholders to deliver and improve digital products.
• Practical proficiency using AI-enabled capabilities to improve research, synthesis, analysis, planning, documentation, communication, or decision-making in professional work.
• At least 1 year of experience leading teams or professionals in product management, product ownership, business analysis, or similar IT disciplines.
• Ability to operate effectively in a fast-paced, highly collaborative, global matrixed organization.
• Legally authorized to work in the United States; employment eligibility will be verified at hire.

Nice To Haves

• Master’s degree in Business Administration, Product Management, Computer Science, Engineering, Information Systems, Analytics, or a related field.
• Experience leading enterprise, platform, API, data-intensive, or customer-facing digital products.
• Experience with commercial customers, fleet operations, automotive services, mobility, retail, or B2B software products.
• Experience developing and executing product strategies tied to measurable customer and business outcomes.
• Experience with customer research, journey mapping, rapid prototyping, experimentation, human-centered design, or continuous-discovery practices.
• Strong analytical, problem-solving, and decision-making skills, including navigating ambiguity and making clear tradeoffs.
• Experience leading quarterly planning and roadmap alignment across multiple products or delivery teams.
• Experience working in a large global organization serving stakeholders and customers across multiple markets.
• Experience identifying or delivering AI-enabled product features, workflow improvements, or business-value opportunities.
• Familiarity with generative AI concepts and the responsible application of AI technology, independent of a specific model provider or interface.
• Familiarity with Krystal or demonstrated ability to quickly learn enterprise-approved product-management and AI-enabled tools.
• Excellent written, verbal, presentation, and facilitation skills, with demonstrated ability to influence and align stakeholders across cultures, functions, regions, and time zones.
• Experience mentoring Product Managers or contributing to product-management communities of practice.
• Demonstrated success launching, measuring, and improving production software based on customer evidence and product performance.

Responsibilities

• Define and communicate product vision, strategy, objectives, and priorities aligned with customer needs and business goals.
• Explain the importance of product opportunities, intended outcomes or capabilities, and the rationale for prioritizing them.
• Develop and maintain multi-quarter, outcome-oriented product roadmaps with strategic direction, expected value, and measurable goals.
• Partner with regional business stakeholders to understand priorities, customer challenges, operational pain points, and market opportunities.
• Lead product discovery through customer interviews, stakeholder workshops, analytics, user research, experimentation, and opportunity assessment.
• Validate product opportunities and assumptions using customer feedback, qualitative and quantitative insights, and evidence-based decisions.
• Define product objectives, key performance indicators, and success measures; review results to guide future investment and roadmap decisions.
• Own epic- and feature-level requirements, including problem statements, intended outcomes, scope, constraints, and acceptance criteria.
• Prioritize features and investments based on customer value, business impact, strategic alignment, evidence, risk, dependencies, and available capacity.
• Collaborate with Engineering Managers on estimates, technical constraints, and sequencing work into achievable quarterly plans.
• Partner with UX leaders and designers to understand customer needs, validate experiences, and align design direction with product outcomes.
• Remain engaged through delivery as the source of product context, priority decisions, and acceptance criteria while Engineering leads story decomposition, ceremonies, and execution.
• Coordinate product stakeholders, dependencies, approvals, and decisions to support successful delivery and adoption.
• Lead or coordinate user acceptance testing, assess completed work against acceptance criteria, and provide timely product acceptance and go-live approval.
• Lead roadmap reviews, prioritization discussions, product demonstrations, and outcome reporting; communicate decisions and tradeoffs clearly.
• Build alignment across business functions, technical disciplines, leadership levels, cultures, and geographic regions, including teams across time zones.
• Use Ford-approved AI capabilities to accelerate discovery, research synthesis, analysis, planning, documentation, and stakeholder communication.
• Identify practical AI opportunities to improve customer experience, employee productivity, operational efficiency, or product outcomes while following company policies and responsible-use expectations.
• Continuously learn and adopt approved tools and modern product-management practices, including Krystal where appropriate.
• Mentor and coach Product Managers and contribute to consistent, outcome-oriented product-management practices across the organization.

Benefits

• Immediate medical, dental, vision, and prescription drug coverage.
• Flexible family care days, paid parental leave, new parent ramp-up programs, and subsidized backup childcare.
• Family-building benefits, including adoption and surrogacy expense reimbursement and fertility treatments.
• Vehicle discount program for employees and family members, and management leases.
• Tuition assistance.
• Employee resource groups.
• Paid time off for individual and team community service.
• Paid holidays, including the week between Christmas and New Year’s Day.
• Paid time off and the option to purchase additional vacation time.
• Relocation assistance may be available for qualified candidates.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior