Sr Product Manager, Technical — Enterprise GenAI Tools & Platforms

T-Mobile•Bellevue, WA

2d•$130,900 - $236,200

About The Position

The Sr Product Manager, Technical will manage T-Mobile’s enterprise GenAI platforms and MCP server requests as technical products aligned with business objectives and employee needs. The role owns the feature roadmap end to end, including assessing vendor releases, deciding which features to enable, running pilots, coordinating technical delivery, and working with vendors, platform engineers, and review teams. The position combines employee insights, market analysis, and technical feasibility to prioritize features and improvements. Success is measured by delivery against business goals, employee satisfaction, time from pilot to production, and technical performance. The work supports product innovation, operational efficiency, and improved employee experiences by bringing GenAI capabilities to employees quickly and safely.

Requirements

Bachelor’s degree plus 7 years of related work experience, or an advanced degree plus 5 years of related experience.
Acceptable fields of study include Computer Science, Engineering, IT, or equivalent experience.
At least 6 years of hands-on experience in technical writing, production code, solution engineering, or technical architecture in a large-scale company, application, or product environment.
At least 7 years of relevant Product Management experience in an Agile software product development environment.
Advanced-level understanding of customer experience.
Knowledge and skills in Agile methodology, backlog management, customer centricity, data analysis, problem solving, product management, product roadmaps, solution architecture design, stakeholder management, strategic alignment, technical design documentation, and technical writing.
At least 18 years of age.
Legally authorized to work in the United States.

Nice To Haves

Experience owning a feature roadmap for an enterprise SaaS, GenAI, or collaboration platform where capabilities are released by a vendor.
Experience running pilots or staged rollouts with defined entry criteria, success measures, and go/no-go decisions.
Working knowledge of Model Context Protocol (MCP), connectors, or API integrations that provide AI tools access to enterprise systems.
Experience taking capabilities through security, privacy, and legal review in a large, regulated enterprise.
Knowledge of application integrations, product launch planning, product improvements, prioritization, and customer engagement.
Certified Scrum Master (CSM).
Scrum Product Owner Certification (CSPO) (preferred).
Other technical certification.
Agile Certified Practitioner (PMI-ACP) (preferred).

Responsibilities

Own the end-to-end feature roadmap and product lifecycle for GenAI platforms and MCP server requests, aligning releases and enablement decisions with business goals and customer needs.
Conduct market and customer research, track vendor releases, and gather employee feedback from pilots to inform product strategy and roadmap development.
Run feature and MCP server pilots with defined entry criteria, success measures, and feedback loops; provide platform leadership with go/no-go recommendations.
Collaborate with development, architecture, stakeholders, and platform support engineers to drive technical delivery and production releases.
Route new capabilities through required Legal, Cyber, and Privacy reviews.
Work with external partners and third parties, holding GenAI platform vendors accountable for feature and roadmap commitments.
Analyze quantitative and qualitative data to prioritize features, assess risks, and support decisions.
Manage the product backlog and coordinate Agile ceremonies to support development flow and address technical debt.
Manage the development of adoption tools and training materials, ensuring enabled features include employee-facing release notes and guidance.
Perform other duties and projects as assigned by business management.