Sr Product Manager, Technical — Enterprise GenAI Tools & Platforms

T-Mobile•Frisco, WA

4d•$130,900 - $236,200

About The Position

This role manages T-Mobile’s enterprise GenAI platforms and Model Context Protocol (MCP) server requests as technical products aligned with business objectives and employee needs. The position owns the feature roadmap end to end, including vendor release tracking, decisions about which capabilities T-Mobile enables, pilots, technical delivery, and collaboration with vendors, platform engineers, and review teams. The role combines employee insights, market analysis, and technical feasibility to prioritize product features and improvements. Success is measured by business outcomes, employee satisfaction, time from pilot to production, and technical performance. The work supports product innovation, operational efficiency, and improved employee experiences by bringing GenAI capabilities to employees quickly and safely.

Requirements

Bachelor’s degree plus 7 years of related work experience, or an advanced degree plus 5 years of related experience.
Acceptable areas of study include Computer Science, Engineering, or IT; equivalent experience is also acceptable.
At least 6 years of hands-on experience in technical writing, production code, solution engineering, or technical architecture in a large-scale company, application, or product environment.
At least 7 years of relevant product management experience in an Agile software product development environment.
Advanced-level understanding of customer experience.
Knowledge and skills in Agile methodology, backlog management, customer centricity, data analysis, problem solving, product management, product roadmaps, solution architecture design, stakeholder management, strategic alignment, technical design documentation, and technical writing.
At least 18 years of age.
Legally authorized to work in the United States.

Nice To Haves

Experience owning the feature roadmap for an enterprise SaaS, GenAI, or collaboration platform whose new capabilities come from a vendor.
Experience running pilots or staged rollouts with defined entry criteria, success measures, and go/no-go decisions.
Working knowledge of Model Context Protocol (MCP), connectors, or API integrations that give AI tools access to enterprise systems.
Experience taking new capabilities through security, privacy, and legal review in a large, regulated enterprise.
Knowledge or skills in application integrations, product launch planning, product improvements, prioritization, and customer engagement.
Certified Scrum Master (CSM) or Scrum Product Owner Certification (CSPO).
Other technical certification or Agile Certified Practitioner (PMI-ACP).

Responsibilities

Own the end-to-end feature roadmap and product lifecycle for GenAI platforms and MCP server requests, aligning capabilities and timing with business goals and customer needs.
Conduct market and customer research, track vendor releases, and gather employee feedback from pilots to inform product strategy and roadmap development.
Run pilots for new features and MCP servers with defined entry criteria, success measures, and feedback loops; present go/no-go recommendations to platform leadership.
Collaborate with development, architecture, and stakeholder teams to deliver technical capabilities and product releases.
Route new capabilities through required Legal, Cyber, and Privacy reviews and take them to production with the platform support engineer.
Work with outside partners and third parties, holding GenAI platform vendors accountable for feature and roadmap commitments.
Analyze quantitative and qualitative data to prioritize features, assess risks, and support decisions.
Manage the product backlog and coordinate Agile ceremonies to maintain development flow and address technical debt.
Manage development of adoption tools and training materials, ensuring enabled features include release notes and employee guidance.
Perform other duties and projects as assigned by business management.

Benefits

Competitive base salary and compensation package.
Annual stock grant and employee stock purchase plan.
401(k) and access to free, year-round money coaches.
Annual bonus or periodic sales incentive or bonus, depending on role and eligibility.
Medical, dental, and vision insurance.
Flexible spending account.
Paid time off and up to 12 paid holidays.
Paid parental and family leave.
Family building benefits, backup care, enhanced family support, and childcare subsidy.
Tuition assistance and college coaching.
Short- and long-term disability coverage.
Voluntary AD&D, accident, life, disability, and long-term care insurance.
Mobile service and home internet discounts for eligible employees.
Pet insurance for eligible employees.
Commuter and transit programs for eligible employees.